At Tokopedia, we believe life is too short to spend everyday just to fulfill a job description. We are seeking people who wants to create real positive impacts and build something meaningful for the world.
Focus on Customer
Make It Happen, Make It Better!
like a tree, root to the earth.
like water, flowing relentlessly.
like fire, blazing furiously.
like wind, swift and gusty.
like voyager 1, fearlessly exploring space.
At Tokopedia, we believe that developing into a better human being is a never-ending journey that can only be achieved with the sincerity to share like a teacher, and a desire to always learn like a student.
Tokopedia's product development adopts agile concepts. We work in small teams, consisting of knowledge workers who continuously deliver useful products. We are agile!
We support every Nakama who has an entrepreneurial spirit. Tokopedia tries to facilitate this, by allowing anyone to present their ideas in front of the whole Nakama. Your idea could be one of the new ecosystems to be developed in Tokopedia. Dare to try?
We always appreciate hard work. In this twice-a-year event, we appreciate every Nakama who shines and makes outstanding contributions to the company.
We, at Tokopedia, believe that a good leader is a leader who is able to nurture other leaders from within. We believe the only way to achieve that is by building an environment that provides opportunities and trust.
We give each Nakama the freedom to solve problems, instead of instructing you with fixed job descriptions. Tokopedia is driven by individuals who always take the initiative without waiting for orders.
Every 3 months, we write ambitions and goals we want to achieve in the KPI. At Tokopedia, we always challenge ourselves to continuously develop.
Each individual in the constellation within the company has the right to voice their opinions and catapult creative ideas. We call it, the Nakama Management.
“There are some things success is NOT. It's not fame. It's not money or power. Success is waking up in the morning so EXCITED about what you have to do that you literally fly out the door. It's getting to WORK WITH PEOPLE you LOVE. Success is connecting with the world and making people feel. It's finding a way to bind together people who have nothing in common but a DREAM. It's falling a sleep knowing you did the BEST JOB you could. Success is joy, and freedom, and FRIENDSHIP. And success is love.”
~ Allison Burnett
The focus of our data science team is to work on highly scalable data-driven products that have massive impact on the business. If you are passionate in finding patterns in big data and developing prediction models, this is the place for you. Tokopedia encourages Nakama to be creative in building products, learning continuously, and solving interesting problems. In here, sky is the limit! Responsibilities Develop robust machine learning models Develop data pipelines and infrastructure to scale and automate the analyses that enable rapid product iteration Work closely with Data Analysts, Software Engineers, and Product Owners to deliver insights and impactful products for Tokopedia. Devise data mining process and architecture Read research papers / article to create the best model / system architecture available Requirements Minimum Bachelor’s degree in quantitative field, e.g. Math, Physics, and Computer Science Minimum 1 year of working experience as Data Analyst, Data Scientist, Data Engineer, or similar position Have passion in big data, data mining, and machine learning Proficient in programming language, i.e : Python, R, Scala, etc Have natural curiosity and desire to learn Proficient in several modeling techniques including but not limited to: Clustering, SVM, Linear/Non-Linear Modeling, Random Forests, ANN, etc. High spirit in model testing and validation to create accurate and consistent models Comfortable in mining unstructured dataset and processing it to become usable dataset Familiar with relational/NoSQL database, SQL, and ETL process Good communication skill for both oral and written Have knowledge in big data tools such as Hadoop and Spark is a plus Participation in Kaggle is a plusFind out more →
Responsibilities: Ensure that the products developed by the company meet the quality standards and requirements Create documentations for the developed products Test the products on desktop or mobile, with manual or automated method Set the estimated processing time and ensure that all product tests can be finished on time Requirements: Bachelor’s degree in Computer Science, Information System, or related departments Maximum 28 years of age Able to conduct task and responsibility according to deadline Have knowledge in programming is a plus Deep understanding of testing during all parts of the software life cycle High analyzing skill and attention to details Able to work individually and in team, communicative Want to learn and improve yourselfFind out more →
You as a test engineer will be working in designing and developing automation test cases for various products in Tokopedia. You may also participate and contribute towards test automation framework development or enhancement. Your contributions in effectively reducing the manual effort involved in testing day to day modules is critical and highly valuable for Tokopedia. Responsibilities: Understand and Apply all the QA processes and testing concepts followed at Tokopedia Understand and participate in design/develop/maintain Tokopedia test automation framework Design/develop/maintain automation test cases for assigned modules Report bugs in phabricator Create documentation for changes made in framework or for any new implementation Work closely with all squads to understand changing requirements and help product qa maintain automation test cases Work with PO and Gate Keepers to enhance and maintain smoke tests tied with deployment Requirements: Experience in developing/using web and mobile UI/Functional test automation framework (data driven, key-word driven, etc) Experience or knowledge of mobile apps (iOS and Android) and mobile apps automation tools like Appium, Robotium, Monkeytalk, etc Experience in open source tools like Selenium, Watir, etc (licensed tools like QTP are also considered) Experience in any programming language (java, python, perl, etc) Experience in testing and bug reporting Understanding of testing concepts and testing tools Understanding of SDLC Good to have knowledge on database (mysql, oracle, etc.) and tools like postman, ghost inspector, jmeter, SOAPUI, git, jenkins and some unix commandsFind out more →
As a software engineer, you will bring solutions that change the lives of millions of users. Here at Tokopedia, you will work with a small team and can switch team or projects depending on business needs. We need people who are willing to learn and always eager to tackle exciting problems at a huge scale. Responsibilities Build a features, systems Solve technical problems Create scalable back-end Requirements Knowledge of XHTML, Perl, GoLang, PHP Knowledge of SQL / NoSQL Knowledge of Unix/Linux environmentsFind out more →
Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and date to dream big. In addition, new challenges will you get every day. Responsibilities Plan and build native iOS app. Create reusable, efficient, and performable codes. Collaborate with design team and product team. Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Proficient in Objective-C / C++. Experienced in making or integrating API. Able to debug code Experience implement design pattern + clean code is a mustFind out more →
As a member on the Site Reliabilty Engineer team, you will work on large-scale system design and troubleshooting, and be fluent in systems programming and/or automation. You will have a desire to tackle the complex problems of scale which are unique to Tokopedia. Responsibilities Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Tokopedia's services. Solve problems related to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Influence and create new designs, architectures, standards and methods for large-scale distributed systems. Engage in service capacity planning and demand forecasting, software performance analysis and system tuning. Conduct periodic on call duties using a follow-the-sun model. Requirements Bachelors degree in Computer Science or related technical field, or equivalent practical experience. Experience in one or more of: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl. Experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: experience with network theory e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, OSI layers, and load balancing.Find out more →
You will be responsible for the Visual design for multi-device. Responsibilities Experienced with the mobile apps product and continuous learning with the newest apps technology Eye for detail of design Able to think logically and work closely with UX researcher Able to create wireframe as specification needed Accustomed with personas and able to see the pattern Able to make user interested to using Apps Updated with interaction design and new online technology trends for mobile apps Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets Tools : Photoshop, InVisio / Pixate, ZeplineFind out more →
User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Engineer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability. Responsibility Conduct in person user test to observe one's behaviour and extract the essence of one's thought into wireframe and better flow Iterate task with UX designr and able to communicate the scenarios, screen design, customer journeys and wireframes Able to do research market data and doing A/B Testing Able to communicate the ideas to designr and engineer Able to stay updated with interaction design and new online technology trends in mobile apps Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets Tools : Google Analytics, Screen Caster (to record the observation process), Mic, Paper, DocsFind out more →
Product owner is a key role in Scrum. As a product owner, you must have a vision of what you wishes to build and convey it to your team. Product owner’s job is to motivate the team with a clear, elevating goal. It provides the exciting opportunity to create something new, to develop new products and features that are beneficial to Tokopedia’s users. Responsibilities: Collaborate with business stakeholders as well as the project team to create and maintain release roadmaps based on projected team velocity, estimated size of features, and business priority Managing a team of Developers, UX Designers, QA Testers and Content Editors. Setting and maintaining detailed short and long term timelines and managing the project backlog. Participate in sizing meetings, planning meetings, daily Scrums, sprint reviews, and team retrospectives. Inspect the product progress at the end of every sprint to accept or reject completed work. Requirements : A minimum of 5 years experience in Project Management or Product Development domain. Experience in founding startup is an added advantage. Experience in coding or/and designing is an added advantage. Expertise in using deep analytics to support decision making. Obsess with metrics and data-driven minded. Expertise in Agile (Scrum) development methodology and experience working with continuous delivery. Ability to give specific and granular direction to UI/UX/Artists, and Developers. Demonstrate the ability to effectively communicate (verbally and in written form) and engage with individuals at all levels of the organization, as well as with internal and external customers.Find out more →
As a Security Analyst you will conduct security analysis on various Tokopedia products such as web application/service, collaborate with software engineer to fix vulnerability. You are responsible for securing high-traffic website from various threat and hacking attempt. Responsibilities Conduct Web Application Vulnerability Assessment. Collaborate with engineer to secure application design/code. Collaborate with anti-fraud team. Maintain Secure IT Operation. Requirements Strong Analytical and passion in IT Security Proficient with Web Application Security Assessment Tools & Penetration Testing Knowledge of reverse engineering Having IT Security certification is an added value. Knowledge of log managementFind out more →
Do you have a wild imagination? Do you have a super strong writing skill and able to conceptualizing the ideas? Do you want to make an outstanding story? As a Scriptwriter in Tokopedia you will working together with creative team to develop an awesome script and storyboard. Together we will create the unimaginable story! Requirements Candidate must possess at least a Bachelor's Degree, Mass Communications or equivalent. At least 2 year(s) of working experience in the related field is required for this position. Excellent in English Communicative and good team player Creative, Innovative and open mindedFind out more →
Do you have a good taste in making videos? Do you have the passion to make great videos?Then you will have a ton of fun here. With a knowledge of cinematic video, you will work with an awesome team to take a shot of moments with many professional equipments. You’ll not only be a part of the editing process, but also will get involved in shooting process and make the moments that you edit into a great video. In the process, you will also learn how to develop the video you have. Together we will make inspiring videos. Are you ready for the challenge? Requirements Able to operate the software Adobe Premiere, After Effects, Final cut pro, and many other softwares. Have a Motion Graphic skill. Camera operating skill is a plus. High responsibility for working equipments.Find out more →
If you are someone who has an awesome creativity flair, imaginative, and has a great attention to detail, Then you surely belong here together with many creative co-workers and fun atmosphere. The good news is this team is not only about fun, you will also get various experiences like no other place. With your awesome skill in various design softwares, you will be working with our creative team in making graphic design needs for tokopedia. You will be responsible for making promotional items, merchandises, and many creative project for tokopedia. Requirements Awesome Photoshop, illustrator, and InDesign skills. Have a photography skill is a plus Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Communicative and good team player Great attention to detailsFind out more →
Are you a person who likes to make a video animation? Someone with an excited imagination, has a lot of ideas, wants to learn something new? Then you are the person we are looking for. With a basic of animation skills and software that you have, you will be responsible to make a video animation. You will not only make some ordinary video animation, you will learn to know how to put the information you need to delivered inside the video. So the viewer can understand the information that you give to them through the video you make. You will be a part of a great team who listen to any idea that you have and work with a fun office atmosphere with young people who have a soul like you. You will get involved in the creative process of making a video animation and get a new experience in process. Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow).Find out more →
“You can't manage what you don’t measure.” As a road to be a data-driven company, Tokopedia surely need to grasp the potential value of its data. Bigger and better data give us both more panoramic and more granular views of our business environment as we glean intelligence from data and translate that into business advantages. In this role, you will be a critical part in our team on identifying, analysing, and interpreting data to turn it into actionable insights. As a Data Analyst at Tokopedia, you will work closely with other divisions to develop and execute the techniques that quantify and solve challenging business problems. Responsibilities : Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports Identify and interpret trends or patterns in data sets Develop business campaign Conduct research and make recommendations that impact strategic business direction Work closely with other divisions to solve business problems Requirements : Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields Minimum 2 years of working experience in similar position Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Strong analytical skills, great attention to details, and good communication skills Enjoy uncovering the story and explanations behind the data An ability and eagerness to constantly learn and teach othersFind out more →
Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! As a Senior Business Development you will expand our connection, as well as establishing and managing strong relationship with our existing and potential clients. You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team? Responsibilities Open contact and have meeting with clients for business presentation Establish and Maintain strong relationship with existing and potential clients Pro-actively hunt for target organizations and establish communications with those businesses than can be benefit from company’s services Achieve business objectives for growth and profit of the company Plan and prepare presentation to prospect clients Explore and execute partnership opportunities with potential business partners which are relevant to the targeted markets Identify any new business opportunities Develop marketing proposal Requirements Bachelor’s Degree, preferably from Communication/Marketing/Business Administration, Minimum 25 years old Minimum 2 years of working experience in the related field is required for this position Active communication, result-oriented Proficient in negotiation and presentation skills Strong analytical and creative thinking person Must be able work well in a team environmentFind out more →
Do you have super strong analytical thinking skill? Do you have a strong passion for improving business strategy? If your answer is yes to those questions and you think that being number one is not important but helping as many people is your concern, you may be the one we’re looking for. As a business intelligence specialist, you will support the management to improve the quality of business decision-making based on data. You also will work closely with Data Analyst team, Product team, and Business Development team to develop Tokopedia’s future business strategy. Requirements Minimum 2 years of work experience. Graduated from a reputable university. Major in economics, management, or engineering. GPA min 3.5 Excellent interpersonal and communication skills Have experience in building intelligence system. Strong analytical skills, great attention to details, and have a strong passion for improving business strategy. Familiarity with internet businesses.Find out more →
Are you a passionate and creative people who love planning spectacular event? Do you have a brilliant idea to communicate about what Tokopedia is? You will be involved to create a strong message about Tokopedia. You will be a part of the team who educated people about internet industry in Indonesia. Tokopedia known as a good company, please join us and take an opportunity to be a part of good company. Responsibilities Plan and develop marketing communication strategies with appropriate media. Increase the company’s brand awareness by developing and managing marketing and communication strategies. Manage and negotiate with various institutes and vendors to support marketing activities. Support the company’s marketing activities and various tasks which are related with the company. Collaborate with both internal and external parties to ensure the attractiveness of the company’s website. Execute 360 degree marketing. Develop and preserve various social media programs to build brand awareness (Facebook, Twitter, Google+, BBM Channel, Instagram, and Pinterest). Requirements Bachelor’s degree in Communication, Business Management, Advertising, or related departments. Maximum 30 years of age. Minimum 4 years of experience in the same field. Proficient in making plans for marketing strategy. Target-oriented. Proficient in communication, negotiation, and presentation. Proficient in English, both oral and written. Have extensive network is a plus.Find out more →
We call our team “Nakama”. Nakama implies a much more meaningful friendship and, so deep that we consider each Nakama like our own brother and sister. As a fast-growing company, with lots of new Nakama joining the crew every month, we need someone who can help us to maintain our positive culture. As an HR staff, you will be the mediator between management and employees to make sure that each Nakama feels comfortable working in Tokopedia. Responsibilities Analyze and monitor payroll process in scope of compensation and benefit Responsible for creating the employee contract, and review the contract and make sure all of those contracts is aligned to government regulation Support all recognition activities Review and analyze long-term incentive and ensure the implementation of the program in accordance with company procedures. Responsilbe to perform administration activities for all expatriate employees, application of work permits, residence permits, and others documents. Requirements Bachelor degree from reputable University in Accounting, Psychology, Human Resource Management, Computer Science/Information Technology or equivalent. Minimum 1-year experience in same/related position. Excellent knowledge in general affairs, recruitment, HR policies, and procedures, Indonesian labor law, employee and labor relations, or compensation & benefit. Excellent knowledge in handle expatriate working permit / legal documents Fluent in English (Oral & Written) is a must. Have a good numerical ability, analytical thinking, logic of verbal, good perspective and more accuracy. Have good communication and negotiation skill. Hard worker, result-oriented, attention to detail, strong analytical, able to work under tight schedule.Find out more →
Are you a detailed person and able to build good communication with our users? Do you also possess good problem solving skills and dare to take responsibility to handle any complaints? If yes, we are waiting for you to join our team! As a Transaction Specialist, you will have an important role to process all transactions in Tokopedia’s website. Responsibilities Infiltrate fund verification from any banks that cooperate with Tokopedia. Follow up constraint payment. Process user's fund withdrawal. Handle complaints. Respond to incoming email and phones enquiries. Requirements Candidate must possess at least a Diploma/Bachelor degree in any disciplines (Finance/Accounting/Banking/Tax/Management, or equivalent). Attention to details. Administration skills Maximum age 25 years old. Sociable, communicative, responsible, proactive, friendly, and having a good manner. Ready to be assigned on shifting work schedule (Day/Night).Find out more →
Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by email, social media, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD. Willing to be placed in any Customer Care position depend on your qualifications (Email / Social Media / Call Center) Ready to be assigned on shifting work schedule (Day/Night).Find out more →
Responsibilities Forecast cash flow positions, related borrowing needs, and available funds for investment Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements Use hedging and other banking products to mitigate financial risks as well as on its foreign exchange positions Maintain banking relationships Advise working capital management on the liquidity aspects of its short- and long-range planning Maintain a system of policies and procedures that impose an adequate level of control over treasury activities Requirements Candidate must possess at least a bachelor’s degree, Economics, Finance/Accounting or equivalent. At least 2 year of working experience in the same field is required for this position. Maximum age 28 years old. Should have a thorough understanding of derivatives, hedging, investments, bank account management, and international funds flows.Find out more →
Loves to play with numbers? Having good skills in budget monitoring and controlling? Are looking for a chance to work and thrive with a rising star company? You can get them by joining Tokopedia! With well-set background, continuous learning in economics and financial regulations, as well as supported by a working environment full of passionate people. What are you waiting for? Don’t miss this big chance! Responsibilities Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Establish tables of accounts and assign entries to proper accounts. Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Monitoring credit card payment at Tokopedia Requirements Candidate must possess at least a Bachelor’s Degree Economics, Finance/Accounting/Banking or equivalent. At least 2 years of working experience in related positions. Maximum age 28 years old. Have good understanding on Finance & Accounting Analysis. Detailed and organized person. Experienced using SAP Accounting System. Familiar with Credit Card System.Find out more →
Tokopedia takes security matter very seriously. No matter how much we wanted to trust other people, there will always be individuals who want to take advantage of that trust for their own benefit, resulting in harming our customers data or belongings. It is your job to protect Tokopedia customers! Your daily tasks are monitoring customer's activities, analyzing suspicious transactions, and preventing fraud attacks at any moment. You will be our very own detective! You are always have to be one step ahead in everything! Responsibilities Give advices to guide development of products, services and policies. Monitor fraud activities and fraud prevention. Foster good relation with customers. Respond to incoming email and phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any disciplines. Maximum age 25 years old. Good communication, relationship, and negotiation skill. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Ready to be assigned on shifting work schedule until late night (4 days of work, 4 days off).Find out more →
Familiar with Photoshop, Illustrator and Flash? Have a lot of creative design ideas, ready to be transformed into graphics? Yes, you’re the one we are looking for! We need you to create a strong visual identity for Tokopedia’s website. If you’re interested with this position, send your CV and portofolio now! Responsibilities Enhance the visual identity the Tokopedia website. Create advertisements banners for Tokopedia to be displayed online and offline. Creative flair, originality and a strong visual sense. Strong computer skills. Requirements Should know how to use Photoshop, Illustrator and Flash. Graphic design education is a plus. Confidence to present and explain ideas. Writing skill (advertorials, catalogs, media releases, new articles). Great sense of urgency. Note: Portfolio is required. Please also submit on the attachment below.Find out more →
Responsibilities Focusing retention activity with member of top community Tokopedia Oversees all technical and system administration aspects of the community. This includes to resolve and communicate any issues related to the features and functionality of the community Exploring new ideas to be applied in community Requirements Excellent communication & interpersonal skills Able to work individually and in team, communicative Want to learn and improve yourself Final year student in any major Able to start on May / early June 2016.Find out more →
We are looking for an PR Intern to support our marketing activities. You can take part in planning marketing strategies, events and media monitoring. If you are a final year student who is looking for work experience in a fast-growing company, you've found the right place! Yes, here, in Tokopedia. Responsibilities: Support PR & Event activities.. Requirements: Bachelor's degree / final year student, Communication or Public Relations major with GPA of >3,00. Availabe to work full time Notes: Interns will be assigned to PT. Tokopedia's Wisma 77 2nd tower, Slipi The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.Find out more →
Responsibilities: Support HR function Detailed projects will be determined based on educational background, interest, and skills Requirements: Last year student Majoring in Psychology, with GPA of >3,00 Have a good knowledge of HR Area Good analytical skills. Excellent communication & interpersonal skills. Ability to multitask and result oriented. Have analysis ability, dynamic, creative, tough & fast learner.Find out more →