Find Your Purpose

Kami di Tokopedia percaya hidup terlalu singkat untuk dihabiskan hanya untuk bekerja. Kami mencari orang-orang yang ingin berkarya untuk membawa dampak. Membangun produk-produk yang bermanfaat bagi orang banyak.

Telusuri semua lowongan →

DNA kami

Focus on Customer

Growth Mindset

Make It Happen, Make It Better!

Karakter kami

Humble
like a tree, root to the earth.

Determination
like water, flowing relentlessly.

Passion
like fire, blazing furiously.

Speed
like wind, swift and gusty.

Courage
like voyager 1, fearlessly exploring space.

Our Spirit

Di Tokopedia kami percaya bahwa berkembang menjadi manusia yang lebih baik adalah tugas tanpa akhir yang hanya dapat dicapai dengan ketulusan berbagi seperti seorang guru, dan keinginan untuk terus belajar seperti seorang murid.

Agile Culture

Agile Culture

Product development di Tokopedia mengadopsi konsep Scrum. Kami bekerja di tim-tim kecil yang terdiri dari knowledge workers yang secara berkelanjutan mendeliver produk-produk bermanfaat. We are agile!

Intrapreneurship

Intrapreneurship

Kami mendukung setiap Nakama yang mempunyai jiwa entrepreneurship. Tokopedia mencoba memfasilitasi ini, dimana kalian bisa mempresentasikan ide di depan seluruh Nakama. Bisa saja ide kalian bisa menjadi ekosistem baru dibawah naungan Tokopedia. Berani mencoba?

Nakama Awards

Nakama Awards

Kami selalu mengapresiasi kerja keras. Di acara yang diselenggarakan 2 kali dalam setahun ini, kami mengapresiasi setiap Nakama yang bersinar dan berkontribusi luar biasa terhadap perusahaan.

Leadership

Kami di Tokopedia percaya pemimpin yang baik adalah pemimpin yang mampu menciptakan pemimpin pemimpin lainnya. Cara menciptakan nya adalah membangun lingkungan yang memberikan kesempatan dan kepercayaan.

Initiative

Initiative instead of A-Z job desc

Kami memberikan kebebasan lebih kepada setiap Nakama untuk menyelesaikan masalah, karena itu kami tidak mempunyai jobdesk yang baku. Tokopedia digerakan oleh individu-individu yang selalu berinisiatif tanpa menunggu perintah.

OKR

OKR - You set your own goal

Objective and Key Results. Setiap 3 bulan, kami menulis ambisi dan target yang ingin kami capai dalam OKR. Di Tokopedia kami selalu menantang diri kami untuk melakukan pengembangan terus-menerus tanpa henti.

Constellation

Constellation instead of Pyramid

Tidak ada birokrasi dan hirarki top-down di Tokopedia. Setiap individu dalam konstelasi di perusahaan mempunyai hak yang sama untuk menyuarakan pendapat dan melontarkan ide-ide kreatif. Kami menyebutnya, Nakama Management.

What Success is for Us

“There are some things success is NOT. It's not fame. It's not money or power. Success is waking up in the morning so EXCITED about what you have to do that you literally fly out the door. It's getting to WORK WITH PEOPLE you LOVE. Success is connecting with the world and making people feel. It's finding a way to bind together people who have nothing in common but a DREAM. It's falling a sleep knowing you did the BEST JOB you could. Success is joy, and freedom, and FRIENDSHIP. And success is love.”

~ Allison Burnett

Available Jobs

Engineer

Software Engineer - iOS

Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and date to dream big. In addition, new challenges will you get every day.  Responsibilities Plan and build native iOS app. Create reusable, efficient, and performable codes. Collaborate with design team and product team.  Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Proficient in Objective-C / C++. Experienced in making or integrating API. Able to debug code Experience implement design pattern + clean code is a must

Baca selengkapnya →

Senior Data Scientist

A Person who is better at statistics than any software engineer and better at software engineering than any statistician." - Josh Wills. The focus of our data science team is to work on data applications that would have an immediate and massive impact on the business; this could be done through our hacking skills, math & statistics knowledge, and substantive expertise. Responsibilities : Analyze and hacks large, complex, and incomplete internal or external data into data product. Do analytics for both humans, by telling stories through visualizing statistical inference, and machine, with doing machine learning against big data. Pulling data out of MySQL databases, becoming a master at Excel pivot tables, and producing basic data visualizations. Requirements : Minimum Bachelor’s degree quantitative field, e.g. Computer Science, Math, Physics. Outstanding problem-solving skills and analytical thinking. Familiar with data structures and algorithms, Python or R language, SQL based database, and Hadoop framework. Familiar with a statistics or machine learning. Good in data visualizations and communications. An ability and eagerness to constantly learn and teach others. Have a passion with big data science.

Baca selengkapnya →

Software Engineer

As a software engineer, you will bring solutions that change the lives of millions of users. Here at Tokopedia, you will work with a small team and can switch team or projects depending on business needs. We need people who are willing to learn and always eager to tackle exciting problems at a huge scale. Responsibilities Build a features, systems Solve technical problems Create scalable back-end  Requirements Knowledge of XHTML, Perl, GoLang, PHP Knowledge of SQL / NoSQL Knowledge of Unix/Linux environments

Baca selengkapnya →

Quality Assurance Specialist

Responsibilities: Ensure that the products developed by the company meet the quality standards and requirements Create documentations for the developed products Test the products on desktop or mobile, with manual or automated method Set the estimated processing time and ensure that all product tests can be finished on time Requirements: Bachelor’s degree in Computer Science, Information System, or related departments Maximum 28 years of age Able to conduct task and responsibility according to deadline Have knowledge in programming is a plus Have knowledge in automation test (Selenium Test / Webdriver / etc) is also a plus High analyzing skill and attention to details Able to work individually and in team, communicative Want to learn and improve yourself

Baca selengkapnya →

Software Test Engineer

At Tokopedia, we never stop learning and improving on everything we build. As a Quality Control, you will use your knowledge of testing to ensure the quality and accessibility of our website and applications.Being an adventurer, you will be challenged to identify vulnerable spots, and constantly design better and creative ways to break software and identify potential problems. You will also work with the development and test engineering teams to automate testing scenarios.Join our team now and bring huge impact on the quality of Tokopedia’s growing suite of products and services! Responsibilities: Create automation system to ensure that the products developed by the company meet the quality standards and requirements. Create documentations for the test plans and test cases. Set the estimated processing time and ensure that all product tests can be finished on time. Requirements: Bachelor’s degree in Computer Science, Information System, or related departments. Experienced in Perl, and /or Python programming language. Able to conduct task and responsibility according to deadline. Familiar with testing methodology and tools. Have experience in user level test automation. High analyzing skill and attention to details. Deep understanding of testing during all parts of the software life cycle. Communicative and able to work individually and in team. Have a willingness to learn and improvise

Baca selengkapnya →

Site Reliability Engineer

As a member on the Site Reliabilty Engineer team, you will work on large-scale system design and troubleshooting, and be fluent in systems programming and/or automation. You will have a desire to tackle the complex problems of scale which are unique to Tokopedia. Responsibilities Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Tokopedia's services. Solve problems related to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Influence and create new designs, architectures, standards and methods for large-scale distributed systems. Engage in service capacity planning and demand forecasting, software performance analysis and system tuning. Conduct periodic on call duties using a follow-the-sun model.   Requirements Bachelors degree in Computer Science or related technical field, or equivalent practical experience. Experience in one or more of: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl. Experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: experience with network theory e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, OSI layers, and load balancing.

Baca selengkapnya →

Senior Software Engineer - Android

Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and dare to dream big. In addition, you will get new challenges every day. Responsibilities Develop Tokopedia's application for Android. Able to develop prototype quickly. Excited with clean code and design pattern Requirements Bachelor's degree in Information Technology or related fields. Proficient and experienced in SDK Android. Have high competence in data structure, algorithm, and software design. Familiar with HTML, CSS, JavaScript, SOAP, REST, JSON, Java, Objective-C, or C++ Experienced in integrating API server and social network API. Having portfolio / uploaded apps in play store

Baca selengkapnya →

Product

UX Designer

User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Engineer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability. Requirements Have a passion to get into people’s head and find out useful insights. Ability to develop high and/or low fidelity wireframes. Great communication skill. Able to create storyboards, mockups and prototypes to effectively communicate interaction and design ideas

Baca selengkapnya →

UI Designer

You will be responsible for the Visual design for multi-device. Responsibilities Design Specs for Android/IOS Hi-Fi Graphics / UI assets. Prototypes / proof of concepts. Research future trends and competitor strategy. Concept proposal and mock-ups Requirements Awesome Photoshop, Illustrator skills. Portfolio of Mobile App design. Understated and crisp UI design skills, with a balance of creativity vs standards. Ability to work with corporate branding and App design guidelines. Some understanding of usability / interaction design. Some understanding of wireframes (storyboarding) and human computer interaction principles.

Baca selengkapnya →

Front End Designer

Do you love to design websites in a browser? Are CSS, HTML, and JavaScript have become your everyday main menu? If so, you are the one we’re looking for. As a Frontend Developer you’ll having fun with mockups and building interface using HTML, CSS and JavaScript. Work closely with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from research, creating user flows, sketching wireframes, drawing mockups and creating prototypes.  Requirements HTML5, CSS3, and JavaScript development experience. Have passion to build product with high-usability UI and UX. Creative and detail-oriented. Have good sense of art and passionate in creating great design concept. Communicative, have a sense of humor, and able to work in team.

Baca selengkapnya →

Product Owner

Product owner is a key role in Scrum. As a product owner, you must have a vision of what you wishes to build and convey it to your team. Product owner’s job is to motivate the team with a clear, elevating goal. It provides the exciting opportunity to create something new, to develop new products and features that are beneficial to Tokopedia’s users. Responsibilities: Collaborate with business stakeholders as well as the project team to create and maintain release roadmaps based on projected team velocity, estimated size of features, and business priority Managing a team of Developers, UX Designers, QA Testers and Content Editors. Setting and maintaining detailed short and long term timelines and managing the project backlog. Participate in sizing meetings, planning meetings, daily Scrums, sprint reviews, and team retrospectives. Inspect the product progress at the end of every sprint to accept or reject completed work. Requirements : A minimum of 5 years experience in Project Management or Product Development domain. Experience in founding startup is an added advantage. Experience in coding or/and designing is an added advantage. Expertise in using deep analytics to support decision making. Obsess with metrics and data-driven minded. Expertise in Agile (Scrum) development methodology and experience working with continuous delivery. Ability to give specific and granular direction to UI/UX/Artists, and Developers. Demonstrate the ability to effectively communicate (verbally and in written form) and engage with individuals at all levels of the organization, as well as with internal and external customers.

Baca selengkapnya →

Technical Infrastructure

IT Security Analyst

As a Security Analyst you will conduct security analysis on various Tokopedia products such as web application/service, collaborate with software engineer to fix vulnerability. You are responsible for securing high-traffic website from various threat and hacking attempt. Responsibilities Conduct Web Application Vulnerability Assessment. Collaborate with engineer to secure application design/code. Collaborate with anti-fraud team. Maintain Secure IT Operation. Requirements Strong Analytical and passion in IT Security Proficient with Web Application Security Assessment Tools & Penetration Testing Knowledge of reverse engineering Having IT Security certification is an added value. Knowledge of log management

Baca selengkapnya →

Design

Banner Designer Specialist

As a Banner Designer you'll be having fun and exercising the design aesthetics and creative aspect of banners based on data that provided by Internet Marketing team.You'll be responsible for building the online ads campaign along with the Internet Marketing team. Requirements Awesome Photoshop, illustrator, and Flash skill. Understanding in Actionscript2.0 or/and Actionscript3.0 is a plus. Have good sense of design aesthetics. Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Great attention to details Communicative, have a sense of humor, and able to work in team.   Note: Portfolio is required. Please also submit on the attachment below.

Baca selengkapnya →

Graphic Designer

If you are someone who has an awesome creativity flair, imaginative, and has a great attention to detail, Then you surely belong here together with many creative co-workers and fun atmosphere. The good news is this team is not only about fun, you will also get various experiences like no other place. With your awesome skill in various design softwares, you will be working with our creative team in making graphic design needs for tokopedia. You will be responsible for making promotional items, merchandises, and many creative project for tokopedia. Requirements Awesome Photoshop, illustrator, and InDesign skills. Able to use Flash. Understanding in Actionscript2.0 or/and Actionscript3.0 is a plus. Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Great attention to details

Baca selengkapnya →

Motion Graphic Designer

Are you a person who likes to make a video animation? Someone with an excited imagination, has a lot of ideas, wants to learn something new? Then you are the person we are looking for. With a basic of animation skills and software that you have, you will be responsible to make a video animation. You will not only make some ordinary video animation, you will learn to know how to put the information you need to delivered inside the video. So the viewer can understand the information that you give to them through the video you make. You will be a part of a great team who listen to any idea that you have and work with a fun office atmosphere with young people who have a soul like you. You will get involved in the creative process of making a video animation and get a new experience in process. Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow).

Baca selengkapnya →

Internet Marketing

Search Engine Optimization (SEO) Specialist

As an SEO Specialist, you will explore the depth of website and its matrix. It's more than increasing inbound organic traffic and search result rank. You will build and develop strategies to create opportunities for Small Medium Enterprises to sell and market their products online and help them grow significantly through Tokopedia. Responsibilities: Evaluate product offering, landing page quality and traffic to determine short and long term campaigns. Monitoring on keywords discovery, trends and its expansion for current and upcoming organic behavior. Optimizing on site and user experience to improve CTR in search result Planning effective local and long tail keywords strategy on site and off site. Improve SERPs for desktop website, mobile site and mobile application. Requirements: Bachelor’s degree in Computer Science, Information System, or related departments. Fresh graduate may apply. Experience in advertising agency is a plus. Having a blog or website is a plus Up to date with recent changes in major search engines, SEO industries, global user browsing behavior and internet marketing. Know-how-to create enticing copy-writing Have analytical skill, curious mindset and familiar with analytics tools.

Baca selengkapnya →

Search Engine Marketing (SEM) Specialist

SEM Specialists are the front-liner digital warriors in Tokopedia. With planning and strategy, SEM Specialists are ready to fight on the field to gain the awareness of the society. Yes, SEM Specialists introduce the world about our awesome products, that may change people's lives. If you really want to know about the advertising in a modern way and much efficient way, join as our team. The future is here.  Responsibilities Setting up strategy and optimizing online campaigns. Build partnership with third-party publishers.  Requirements Bachelor’s degree in Computer Science, Information System, Mathematics, or related departments. Fresh graduate may apply. Delighted with statistical analysis and figures. Excellent copywriting skill. Have a high analyzing skill. Preferably if proficient in using Google AdWords, Google Analytics, and Facebook Ads.

Baca selengkapnya →

Digital Marketing Specialist

Responsibilities: Explore opportunities and build partnership with third-party publishers. Maintain relationship with partners. Create strategy and execute online ads in Facebook and other social medias. Requirements: Bachelor’s degree in Computer Science, Information System, Mathematics, or related departments. Fresh graduate may apply. Delighted with statistical analysis and figures. Proficient in spoken & written English. Good interpersonal & communication skill, well organize, discipline, and high initiative.  Excellent copywriting skill. Have a high analyzing skill. Preferably if proficient in using Facebook Ads and Google Analytics.

Baca selengkapnya →

Data Analyst

“You can't manage what you don’t measure.” As a road to be a data-driven company, Tokopedia surely need to grasp the potential value of its data. Bigger and better data give us both more panoramic and more granular views of our business environment as we glean intelligence from data and translate that into business advantages. In this role, you will be a critical part in our team on identifying, analysing, and interpreting data to turn it into actionable insights. As a Data Analyst at Tokopedia, you will work closely with other divisions to develop and execute the techniques that quantify and solve challenging business problems. Responsibilities : Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports Identify and interpret trends or patterns in data sets Develop business campaign Conduct research and make recommendations that impact strategic business direction Work closely with other divisions to solve business problems Requirements : Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields Minimum 2 years of working experience in similar position Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Strong analytical skills, great attention to details, and good communication skills Enjoy uncovering the story and explanations behind the data An ability and eagerness to constantly learn and teach others

Baca selengkapnya →

Marketing

Marketing Communications

Are you a passionate and creative people who love planning spectacular event? Do you have a brilliant idea to communicate about what Tokopedia is? You will be involved to create a strong message about Tokopedia. You will be a part of the team who educated people about internet industry in Indonesia. Tokopedia known as a good company, please join us and take an opportunity to be a part of good company.  Responsibilities Plan and develop marketing communication strategies with appropriate media. Increase the company’s brand awareness by developing and managing marketing and communication strategies. Manage and negotiate with various institutes and vendors to support marketing activities. Support the company’s marketing activities and various tasks which are related with the company. Collaborate with both internal and external parties to ensure the attractiveness of the company’s website. Execute 360 degree marketing. Develop and preserve various social media programs to build brand awareness (Facebook, Twitter, Google+, BBM Channel, Instagram, and Pinterest).  Requirements Bachelor’s degree in Communication, Business Management, Advertising, or related departments. Maximum 30 years of age. Proficient in making plans for marketing strategy. Target-oriented. Proficient in communication, negotiation, and presentation. Minimum 1 years of experience (fresh graduate may apply). Proficient in English, both oral and written. Have extensive network is a plus.

Baca selengkapnya →

Product Administrator

Are you focus on detail and love to arrange stuffs? We also challenge you to learn lots of new things you’ve never tried before. So, are you ready to accept this challenge?  Responsibilities: Hot product updating. Planning category update. Catalog updating (photo, specifications, and market price). Create review products. Monitoring content (product and category). Moderating shops and products. Requirements: Bachelor’s degree from all departments reputable university, maximum 26 years old. Posses good product knowledge. Have an experience to review products, such as mobile devices, camera, and etc. Up to date with e-commerce trends. Focus on detail. Familiar with newest technology and social media platforms (blog, Facebook, Twitter, G+, etc). Have good copywriting sense to write product description. Proficient in Microsoft Office. Able to operate basic Adobe Photoshop is a plus.  

Baca selengkapnya →

Senior Business Development

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! As a Senior Business Development you will expand our connection, as well as establishing and managing strong relationship with our existing and potential clients. You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team? Responsibilities Open contact and have meeting with clients for business presentation Establish and Maintain strong relationship with existing and potential clients Pro-actively hunt for target organizations and establish communications with those businesses than can be benefit from company’s services Achieve business objectives for growth and profit of the company Plan and prepare presentation to prospect clients Explore and execute partnership opportunities with potential business partners which are relevant to the targeted markets Identify any new business opportunities Develop marketing proposal Requirements Bachelor’s Degree, preferably from Communication/Marketing/Business Administration, Minimum 25 years old Minimum 2 years of working experience in the related field is required for this position Active communication, result-oriented Proficient in negotiation and presentation skills Strong analytical and creative thinking person Must be able work well in a team environment

Baca selengkapnya →

Human Resource

Senior Organizational and People Development Specialist

Responsibilities: Building strategies to maintain a positive workplace culture at Tokopedia Assess training needs through surveys, interviews with employees, or focus groups. Design, plan, organize, or direct orientation and training programs for employees. Offer specific training programs to help workers maintain or improve job skills. Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials. Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning. Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, and promotion. Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.   Requirements: Bachelor’s degree from all departments (preferably from Psychology, Human Resource Management), maximum 30 years old. Have minimum 2 years of experience in similar position. Proficient in English, both oral and written is a must. Sociable, communicative, responsible, proactive, friendly, and having a good manner. Excellent knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Ability to monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Baca selengkapnya →

Senior Talent Acquisition Specialist

Have great communication, interviewing and analytical skills? Let’s join our ship to hire the best talents! Together, we make our big dream “Shaping Better Indonesia Through Internet” comes true! Are you the one who shares our mutual dream? Don’t miss this big chance! Drop your CV now!  Responsibilities Contact candidates to arrange interviews via telephone and email. Arrange follow up interview. Hire employees and process hiring-related paperwoork. Select qualified job applicants or refer them to users, making hiring recomendations when appropriate.   Follow up requests of employees in each division and in each branch. Providing information to users about the candidates by telephone, email, or in person. Maintain sourcing strategy in website, social media, career site, local news, campus recruitment.  Identifying and collaborating with recruitment channels as well as relying on good networking to provide the best fit candidate. Requirements Maximum 30 years old. At least 1 year of working experience in the related field is required for this position. Have a good knowledge of recruitment techniques & processes. Have a good knowledge in interviewing skill & assessment skill. Good analytical skills. Excellent communication in english & interpersonal skills. Ability to multitask and result oriented. Have analysis ability, dynamic, creative, tough & fast learner. Have good communication & interview skill. Have extensive network or connection around the world is a plus. Have experiences to conduct global recruitment process.  

Baca selengkapnya →

Operational Team

Customer Care Officer - Email

Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by email, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD. Ready to be assigned on shifting work schedule (Day/Night).

Baca selengkapnya →

Call Center Officer

Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by telephone, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good communication skills and a team player. Good in using Indonesian language, both oral and written, in accordance with EYD. Ready to be assigned on shifting work schedule (Day/Night). .  

Baca selengkapnya →

Customer Care Officer - Resolution

Responsibilities : Monitoring and follow up order constraints everyday and handle complain Sorting, listing, and classifying customer’s order constraints Good communication skill through phone Strong analytical thinking in providing solutions to problems of order item by email and phone Fast typewriting and accurate in respond to message from our customers Work systematic appropriate deadline Requirements: Candidate must possess at least Diploma degree (Psychology, Social Science, Philosophy, or Law) Maximum age 25 years old Strong problem solving skill Good communication skill and a team player Fluent in using Indonesian and English language, both oral and written in accordance with EYD Customer oriented and caring personality Ready to be assigned on shifting work schedule (day / night)

Baca selengkapnya →

Others

Legal Specialist

As a technology company that keeps growing, we need you to help giving advices to guide the development of our products, services, and policies. As a Legal Specialist, you have an important role in managing legal matters and developing the company’s legal functions. You will also directly involved in monitoring and prevent frauds. If you join Tokopedia, you will not only doing daily jobs, but learning lots of new things and developing yourself. How about the work environment? Don’t worry, you will be surrounded by friendly young people who posses great fighting spirit! You will feel like having a second family in Tokopedia. Responsibilities Prepare legal drafts. Review legal documents. Help giving advices to guide development of products, services and policies. Conduct legal research and prepare analyses. Summarize & report as required to complete legal matter and project. Represent Company meetings with police officer and government officials. Requirements Minimum 2 year experience in legal position. Bachelor's degree in Criminal Law from a reputable university with GPA > 3,00. Fluent in English is a must. Having PERADI certificate will be advantage. Good communication, relationship, and negotiation skill. Familiar with policies and regulations governing license and permit programs. Ready to work under pressure. 

Baca selengkapnya →

Internship

PR & Event Intern

We are looking for an PR Intern to support our marketing activities. You can take part in planning marketing strategies, events and media monitoring. If you are a final year student who is looking for work experience in a fast-growing company, you've found the right place! Yes, here, in Tokopedia. Responsibilities: Support PR & Event activities.. Requirements: Bachelor's degree / final year student, Communication or Public Relations major with GPA of >3,00. Availabe to work full time Notes: Interns will be assigned to PT. Tokopedia's Wisma 77 2nd tower, Slipi The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.

Baca selengkapnya →

Content Strategist Intern

Want to try something that you never tried before? Are you looking for a place to apply and improve your knowledge and skills? Then let’s join our awesome team! As an Internship Content Marketing, you will learn how to manage and improve our website content. Interested in this position? Send your CV now and be the part of Tokopedia Nakama! Responsibilities Website content improvement. Content, video, and photo updating. Monitoring content (product, category, and report). Catalog updating (photo, specifications, and market price). Requirements Student minimum 3rd semester from all major. Proactive, creative, and able to respond task quickly. Willing to work in team. Proficient in English (passive). Have good copywriting sense. Proficient in Microsoft Office (Word, Excel, and Powerpoint).   Notes:  The internship will lasts for 3-6 months (depends on the company's necessity) Working hour for intern is Monday-Friday at 9:00 - 18:00 (negotiable schedule)    

Baca selengkapnya →

Graphic Designer Intern

Familiar with Photoshop, Illustrator and Flash? Have a lot of creative design ideas, ready to be transformed into graphics? Yes, you’re the one we are looking for! We need you to create a strong visual identity for Tokopedia’s website. If you’re interested with this position, send your CV and portofolio now! Responsibilities Enhance the visual identity the Tokopedia website. Create advertisements banners for Tokopedia to be displayed online and offline. Creative flair, originality and a strong visual sense. Strong computer skills. Requirements Should know how to use Photoshop, Illustrator and Flash. Graphic design education is a plus. Confidence to present and explain ideas. Writing skill (advertorials, catalogs, media releases, new articles). Great sense of urgency.   Note: Portfolio is required. Please also submit on the attachment below.

Baca selengkapnya →

Human Resource Intern

Responsibilities: Support HR function Detailed projects will be determined based on educational background, interest, and skills Requirements: Student minimum 3rd Semester, with GPA of >3,00 Have a good knowledge of HR Area Good analytical skills. Excellent communication & interpersonal skills. Ability to multitask and result oriented. Have analysis ability, dynamic, creative, tough & fast learner. Notes: The internship will lasts for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.

Baca selengkapnya →

Customer Care Intern

We are looking for an Internship Email Team to help us handle customer’s complaints and maintain good relationship with them. If you are a friendly, patient, and possess good communication and problem analyzing skills; we will gladly embrace you to our big family! Responsibilities Handle customers’ complaints. Foster good relation with customers. Requirements 3rd year or last year university student of any major. Good communication skill. Passionate in administrative task. Thorough, discipline, and good in problem analyzing. Friendly, patient, and customer-oriented.

Baca selengkapnya →

Software Engineer Intern

Who says the working environment is boring? By joining as a Software Engineer Intern in Tokopedia, you will not find a boring working environment like you thought before. You can learn so many things and be a part of a team that develops awesome products for our users. Tokopedia is the right place to apply and improve your knowledge and skills. Responsibilities Develop new features according to roadmap. Monitor bug report and execute bug fixing. Develop back-end for operational efficiency. Requirements Proficient in HTML. CSS, PHP/Perl, MySql/Postgree SQL. Passionate in building a product that is useful for plenty of people. Up-to-date with web technology news. Creative. Able to work on deadline

Baca selengkapnya →