Find Your Purpose

At Tokopedia, we believe life is too short to spend everyday just to fulfill a job description. We are seeking people who wants to create real positive impacts and build something meaningful for the world.

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Our DNA

Focus on Customer

Growth Mindset

Make It Happen, Make It Better!

Our Characters

Humble
like a tree, root to the earth.

Determination
like water, flowing relentlessly.

Passion
like fire, blazing furiously.

Speed
like wind, swift and gusty.

Courage
like voyager 1, fearlessly exploring space.

Our Spirit

At Tokopedia, we believe that developing into a better human being is a never-ending journey that can only be achieved with the sincerity to share like a teacher, and a desire to always learn like a student.

Agile Culture

Agile Culture

Tokopedia's product development adopts agile concepts. We work in small teams, consisting of knowledge workers who continuously deliver useful products. We are agile!

Intrapreneurship

Intrapreneurship

We support every Nakama who has an entrepreneurial spirit. Tokopedia tries to facilitate this, by allowing anyone to present their ideas in front of the whole Nakama. Your idea could be one of the new ecosystems to be developed in Tokopedia. Dare to try?

Nakama Awards

Nakama Awards

We always appreciate hard work. In this twice-a-year event, we appreciate every Nakama who shines and makes outstanding contributions to the company.

Leadership

We, at Tokopedia, believe that a good leader is a leader who is able to nurture other leaders from within. We believe the only way to achieve that is by building an environment that provides opportunities and trust.

Initiative

Initiative instead of A-Z job desc

We give each Nakama the freedom to solve problems, instead of instructing you with fixed job descriptions. Tokopedia is driven by individuals who always take the initiative without waiting for orders.

KPI

KPI - You set your own goal

Every 3 months, we write ambitions and goals we want to achieve in the KPI. At Tokopedia, we always challenge ourselves to continuously develop.

Constellation

Constellation instead of Pyramid

Each individual in the constellation within the company has the right to voice their opinions and catapult creative ideas. We call it, the Nakama Management.

What Success is for Us

“There are some things success is NOT. It's not fame. It's not money or power. Success is waking up in the morning so EXCITED about what you have to do that you literally fly out the door. It's getting to WORK WITH PEOPLE you LOVE. Success is connecting with the world and making people feel. It's finding a way to bind together people who have nothing in common but a DREAM. It's falling a sleep knowing you did the BEST JOB you could. Success is joy, and freedom, and FRIENDSHIP. And success is love.”

~ Allison Burnett

Available Jobs

Engineer

Software Engineer

As a software engineer, you will bring solutions that change the lives of millions of users. Here at Tokopedia, you will work with a small team and can switch team or projects depending on business needs. We need people who are willing to learn and always eager to tackle exciting problems at a huge scale. Responsibilities Hands on with code in either of GoLang, C, C++, Node.js, Ruby, Python. Multi-programming-lingual. The more the merrier. Comfortable working in a *nix environment, using cli. Eager to learn new tools, techniques, languages, and technologies. Passionate about making a difference to the world. Be able to contribute to system architecture and design. Be able to debug non-trivial application code. Be able to write clear, concise source-code documentation, unit and integration tests. Be able to think beyond code to architecture and user experience. Be able to communicate and coordinate within a team. Build a features, systems Solve technical problems Create scalable back-end  Requirements Prior experience with e-commerce or web application development (REST). Contributions to open-source projects (A link to github profile gets extra points). Experience with  nginx, postgres, redis, aws, git. Familiarity with unit testing, integration testing, and test-driven development. Experience with HTML5, CSS, JQuery, Bootstrap etc. Knowledge of XHTML, Perl, GoLang, PHP. Knowledge of SQL / NoSQL Knowledge of Unix/Linux environments

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Senior Data Scientist

The focus of our data science team is to work on highly scalable data-driven products that have massive impact on the business. If you are passionate in finding patterns in big data and developing prediction models, this is the place for you. Tokopedia encourages Nakama to be creative in building products, learning continuously, and solving interesting problems. In here, sky is the limit! Responsibilities Develop robust machine learning models Develop data pipelines and infrastructure to scale and automate the analyses that enable rapid product iteration Work closely with Data Analysts, Software Engineers, and Product Owners to deliver insights and impactful products for Tokopedia. Devise data mining process and architecture Read research papers / article to create the best model / system architecture available   Requirements Minimum Bachelor’s degree in quantitative field, e.g. Math, Physics, and Computer Science Minimum 1 year of working experience as Data Analyst, Data Scientist, Data Engineer, or similar position Have passion in big data, data mining, and machine learning Proficient in programming language, i.e : Python, R, Scala, etc Have natural curiosity and desire to learn Proficient in several modeling techniques including but not limited to: Clustering, SVM, Linear/Non-Linear Modeling, Random Forests, ANN, etc. High spirit in model testing and validation to create accurate and consistent models Comfortable in mining unstructured dataset and processing it to become usable dataset Familiar with relational/NoSQL database, SQL, and ETL process Good communication skill for both oral and written Have knowledge in big data tools such as Hadoop and Spark is a plus Participation in Kaggle is a plus

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Quality Assurance Specialist

Responsibilities: Ensure that the products developed by the company meet the quality standards and requirements Create documentations for the developed products Test the products on desktop or mobile, with manual or automated method Set the estimated processing time and ensure that all product tests can be finished on time Requirements: Bachelor’s degree in Computer Science, Information System, or related departments Maximum 28 years of age Able to conduct task and responsibility according to deadline Have knowledge in programming is a plus Deep understanding of testing during all parts of the software life cycle High analyzing skill and attention to details Able to work individually and in team, communicative Want to learn and improve yourself

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Software Test Engineer

You as a test engineer will be working in designing and developing automation test cases for various products in Tokopedia. You may also participate and contribute towards test automation framework development or enhancement. Your contributions in effectively reducing the manual effort involved in testing day to day modules is critical and highly valuable for Tokopedia. Responsibilities: Understand and Apply all the QA processes and testing concepts followed at Tokopedia Understand and participate in design/develop/maintain Tokopedia test automation framework Design/develop/maintain automation test cases for assigned modules  Report bugs in phabricator Create documentation for changes made in framework or for any new implementation Work closely with all squads to understand changing requirements and help product qa maintain automation test cases Work with PO and Gate Keepers to enhance and maintain smoke tests tied with deployment Requirements: Experience in developing/using web and mobile UI/Functional test automation framework (data driven, key-word driven, etc) Experience or knowledge of mobile apps (iOS and Android) and mobile apps automation tools like Appium, Robotium, Monkeytalk, etc Experience in open source tools like Selenium, Watir, etc (licensed tools like QTP are also considered) Experience in any programming language (java, python, perl, etc) Experience in testing and bug reporting  Understanding of testing concepts and testing tools  Understanding of SDLC  Good to have knowledge on database (mysql, oracle, etc.) and tools like postman, ghost inspector, jmeter, SOAPUI, git, jenkins and some unix commands

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Senior Software Engineer - Android

Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and dare to dream big. In addition, you will get new challenges every day. Responsibilities Develop Tokopedia's application for Android. Able to develop prototype quickly. Excited with clean code and design pattern Requirements Bachelor's degree in Information Technology or related fields. Proficient and experienced in SDK Android. Have high competence in data structure, algorithm, and software design. Familiar with HTML, CSS, JavaScript, SOAP, REST, JSON, Java, Objective-C, or C++ Experienced in integrating API server and social network API. Having portfolio / uploaded apps in play store

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Software Engineer - iOS

Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and date to dream big. In addition, new challenges will you get every day.  Responsibilities Plan and build native iOS app. Create reusable, efficient, and performable codes. Collaborate with design team and product team.  Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Proficient in Objective-C / C++. Experienced in making or integrating API. Able to debug code Experience implement design pattern + clean code is a must

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Site Reliability Engineer

As a member on the Site Reliabilty Engineer team, you will work on large-scale system design and troubleshooting, and be fluent in systems programming and/or automation. You will have a desire to tackle the complex problems of scale which are unique to Tokopedia. Responsibilities Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Tokopedia's services. Solve problems related to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Influence and create new designs, architectures, standards and methods for large-scale distributed systems. Engage in service capacity planning and demand forecasting, software performance analysis and system tuning. Conduct periodic on call duties using a follow-the-sun model.   Requirements Bachelors degree in Computer Science or related technical field, or equivalent practical experience. Experience in one or more of: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl. Experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: experience with network theory e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, OSI layers, and load balancing.

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Product

Apps UI Designer

You will be responsible for the Visual design for multi-device. Responsibilities Experienced with the mobile apps product and continuous learning with the newest apps technology Eye for detail of design  Able to think logically and work closely with UX researcher Able to create wireframe as specification needed Accustomed with personas and able to see the pattern  Able to make user interested to using Apps Updated with interaction design and new online technology trends for mobile apps Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets Tools : Photoshop, InVision / Pixate, Zeplin

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Apps UX Researcher

User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Engineer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability. Responsibility Conduct in person user test to observe one's behaviour and extract the essence of one's thought into wireframe and better flow Iterate task with UX designr and able to communicate the scenarios, screen design, customer journeys and wireframes Able to do research market data and doing A/B Testing Able to communicate the ideas to designr and engineer Able to stay updated with interaction design and new online technology trends in mobile apps Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets Tools : Google Analytics, Screen Caster (to record the observation process), Mic, Paper, Docs

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Front End Developer

Do you love to design websites in a browser? Are CSS, HTML, and JavaScript have become your everyday main menu? If so, you are the one we’re looking for. As a Frontend Developer you’ll having fun with mockups and building interface using HTML, CSS and JavaScript. Work closely with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from research, creating user flows, sketching wireframes, drawing mockups and creating prototypes.  Requirements HTML5, CSS3, and JavaScript development experience. Have passion to build product with high-usability UI and UX. Creative and detail-oriented. Have good sense of art and passionate in creating great design concept. Communicative, have a sense of humor, and able to work in team.

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UX Designer

User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Engineer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability. Requirements Have a passion to get into people’s head and find out useful insights. Ability to develop high and/or low fidelity wireframes. Great communication skill. Able to create storyboards, mockups and prototypes to effectively communicate interaction and design ideas

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UI Designer

You will be responsible for the Visual design for multi-device. Responsibilities Design Specs for Android/IOS Hi-Fi Graphics / UI assets. Prototypes / proof of concepts. Research future trends and competitor strategy. Concept proposal and mock-ups Requirements Awesome Photoshop, Illustrator skills. Portfolio of Mobile App design. Understated and crisp UI design skills, with a balance of creativity vs standards. Ability to work with corporate branding and App design guidelines. Some understanding of usability / interaction design. Some understanding of wireframes (storyboarding) and human computer interaction principles.

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Product Owner

Product owner is a key role in Scrum. As a product owner, you must have a vision of what you wishes to build and convey it to your team. Product owner’s job is to motivate the team with a clear, elevating goal. It provides the exciting opportunity to create something new, to develop new products and features that are beneficial to Tokopedia’s users. Responsibilities: Collaborate with business stakeholders as well as the project team to create and maintain release roadmaps based on projected team velocity, estimated size of features, and business priority Managing a team of Developers, UX Designers, QA Testers and Content Editors. Setting and maintaining detailed short and long term timelines and managing the project backlog. Participate in sizing meetings, planning meetings, daily Scrums, sprint reviews, and team retrospectives. Inspect the product progress at the end of every sprint to accept or reject completed work. Requirements : A minimum of 5 years experience in Project Management or Product Development domain. Experience in founding startup is an added advantage. Experience in coding or/and designing is an added advantage. Expertise in using deep analytics to support decision making. Obsess with metrics and data-driven minded. Expertise in Agile (Scrum) development methodology and experience working with continuous delivery. Ability to give specific and granular direction to UI/UX/Artists, and Developers. Demonstrate the ability to effectively communicate (verbally and in written form) and engage with individuals at all levels of the organization, as well as with internal and external customers.

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Technical Infrastructure

Database Administrator

You will be a part of a great team who is responsible for designing, implementing, and utilizing strategic performance tuning from various database solution in Tokopedia’s environment. You will also perform day-to-day operation and maintain the system.  Requirements Have minimum 2 years of experience in similar position (fresh graduate may also apply). Accustomed to dealing with RDBMS (PostgreSQL / MySQL / Oracle) for multiple applications that have high rate of data traffic. Have a deep comprehension of the concept of big data and NoSQL databases (MongoDB, Redis, and adoop). It is better if you are proficient in one of it. Proficient in concepting, designing, and implementing database replication and backup strategy. Proficient in shell scripting (Bash / Perl / Python). Accustomed to work in Unix (Linux / *BSD) environment. Able to work in team, always curious with new things.

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IT Security Analyst

As a Security Analyst you will conduct security analysis on various Tokopedia products such as web application/service, collaborate with software engineer to fix vulnerability. You are responsible for securing high-traffic website from various threat and hacking attempt. Responsibilities Conduct Web Application Vulnerability Assessment. Collaborate with engineer to secure application design/code. Collaborate with anti-fraud team. Maintain Secure IT Operation. Requirements Strong Analytical and passion in IT Security Proficient with Web Application Security Assessment Tools & Penetration Testing Knowledge of reverse engineering Having IT Security certification is an added value. Knowledge of log management

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Design

Graphic Designer

If you are someone who has an awesome creativity flair, imaginative, and has a great attention to detail, Then you surely belong here together with many creative co-workers and fun atmosphere. The good news is this team is not only about fun, you will also get various experiences like no other place. With your awesome skill in various design softwares, you will be working with our creative team in making graphic design needs for tokopedia. You will be responsible for making promotional items, merchandises, and many creative project for tokopedia. Requirements Awesome Photoshop, illustrator, and InDesign skills. Have a photography skill is a plus Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Communicative and good team player Great attention to details

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Creative Scriptwriter

Do you have a wild imagination? Do you have a super strong writing skill and able to conceptualizing the ideas? Do you want to make an outstanding story? As a Scriptwriter in Tokopedia you will working together with creative team to develop an awesome script and storyboard. Together we will create the unimaginable story! Requirements Candidate must possess at least a Bachelor's Degree, Mass Communications or equivalent. At least 2 year(s) of working experience in the related field is required for this position. Excellent in English Communicative and good team player Creative, Innovative and open minded

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Video Editor

Do you have a good taste in making videos? Do you have the passion to make great videos?Then you will have a ton of fun here. With a knowledge of cinematic video, you will work with an awesome team to take a shot of moments with many professional equipments. You’ll not only be a part of the editing process, but also will get involved in shooting process and make the moments that you edit into a great video. In the process, you will also learn how to develop the video you have. Together we will make inspiring videos. Are you ready for the challenge? Requirements Able to operate the software Adobe Premiere, After Effects, Final cut pro, and many other softwares. Have a Motion Graphic skill. Camera operating skill is a plus. High responsibility for working equipments.

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Motion Graphic Designer

Are you a person who likes to make a video animation? Someone with an excited imagination, has a lot of ideas, wants to learn something new? Then you are the person we are looking for. With a basic of animation skills and software that you have, you will be responsible to make a video animation. You will not only make some ordinary video animation, you will learn to know how to put the information you need to delivered inside the video. So the viewer can understand the information that you give to them through the video you make. You will be a part of a great team who listen to any idea that you have and work with a fun office atmosphere with young people who have a soul like you. You will get involved in the creative process of making a video animation and get a new experience in process. Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow).

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Internet Marketing

Digital Marketing Analyst

In the era of almost everything can be measured, Digital Marketing Analyst will be focusing on reviewing past or even on-going online campaigns. By reviewing, we mean, discover the optimization possibilities, giving insight to internal team what to plan ahead. When we spend much, even 1% of saving does matter.  Responsibilities : Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports, especially on Digital Marketing. Identify and interpret trends or patterns in data sets. Develop business digital campaign. Provide actionable insights for Digital Marketing team. Requirements : Understanding of Google Analytics with certification is obligatory. Understanding the concept of CAC, CPA, Cohort, Retention, LTV. Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields. Minimum 1 years of working experience in similar position. Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Strong analytical skills, great attention to details, and good communication skills. Enjoy uncovering the story and explanations behind the data. An ability and eagerness to constantly learn and teach others.

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Search Engine Marketing (SEM) Specialist

SEM Specialists are the front-liner digital warriors in Tokopedia. With planning and strategy, SEM Specialists are ready to fight on the field to gain the awareness of the society. Yes, SEM Specialists introduce the world about our awesome products, that may change people's lives. If you really want to know about the advertising in a modern way and much efficient way, join as our team. The future is here.  Responsibilities Setting up strategy and optimizing online campaigns. Build partnership with third-party publishers.  Requirements Preferably a bachelor’s degree in Computer Science, Information System, Mathematics, or related departments.  Minimum 2 years experience in the same field. Delighted with statistical analysis and figures. Excellent copywriting skill. Have a high analyzing skill. Preferably if proficient in using Google AdWords and Google Analytics.

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Senior Data Analyst

“You can't manage what you don’t measure.” As a road to be a data-driven company, Tokopedia surely need to grasp the potential value of its data. Bigger and better data give us both more panoramic and more granular views of our business environment as we glean intelligence from data and translate that into business advantages. In this role, you will be a critical part in our team on identifying, analysing, and interpreting data to turn it into actionable insights. As a Data Analyst at Tokopedia, you will work closely with other divisions to develop and execute the techniques that quantify and solve challenging business problems. Responsibilities : Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports Identify and interpret trends or patterns in data sets Develop business campaign Conduct research and make recommendations that impact strategic business direction Work closely with other divisions to solve business problems Requirements : Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields Minimum 2 years of working experience in similar position Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Strong analytical skills, great attention to details, and good communication skills Enjoy uncovering the story and explanations behind the data An ability and eagerness to constantly learn and teach others

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Marketing

Senior Business Intelligence Specialist

Do you have super strong analytical thinking skill? Do you have a strong passion for improving business strategy? If your answer is yes to those questions and you think that being number one is not important but helping as many people is your concern, you may be the one we’re looking for. As a business intelligence specialist, you will support the management to improve the quality of business decision-making based on data. You also will work closely with Data Analyst  team, Product team, and Business Development team to develop Tokopedia’s future business strategy. Requirements  Minimum 2 years of work experience. Graduated from a reputable university. Major in economics, management, or engineering. GPA min 3.5 Excellent interpersonal and communication skills Have experience in building intelligence system. Strong analytical skills, great attention to details, and have a strong passion for improving business strategy. Familiarity with internet businesses.

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Product Managers

Responsibilities Understand requirements from the business teams and build detailed product specifications for the same Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs. Work closely with business stakeholders to help define the product strategy that meets the external & internal customers needs while satisfying scalability, reliability, performance, and resource costs. Work closely with the design & development teams to explain requirements of new features and change requests for current features. Closely manage roll out of all product requirements with focus on both quality and time to market. In charge of market analysis, product analysis, business cases, product evolution, feature prioritization, high-level requirement gathering, and product marketing.  Requirements Minimum 3 years of Product Management experience working in the online industry will be an added advantage Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results. Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items. A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable. A demonstrated enthusiasm for learning and working with new tools and technologies is essential. Must have a demonstrated ability to recommend the right tools and learn them as autonomously as possible. Must be a strong and enthusiastic team player with excellent verbal and written communications skills. Experience with business users and able to translate business requirement into software requirements.

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Senior Business Development Specialist

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! As a Senior Business Development you will expand our connection, as well as establishing and managing strong relationship with our existing and potential clients. You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team? Responsibilities Open contact and have meeting with clients for business presentation Establish and Maintain strong relationship with existing and potential clients Pro-actively hunt for target organizations and establish communications with those businesses than can be benefit from company’s services Achieve business objectives for growth and profit of the company Plan and prepare presentation to prospect clients Explore and execute partnership opportunities with potential business partners which are relevant to the targeted markets Identify any new business opportunities Develop marketing proposal Requirements Bachelor’s Degree, preferably from Communication/Marketing/Business Administration, Minimum 25 years old Minimum 2 years of working experience in the related field is required for this position Active communication, result-oriented Proficient in negotiation and presentation skills Strong analytical and creative thinking person Must be able work well in a team environment

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Business Head

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team? Responsibilities Looking at the complete P&L responsibilities of the business Works with the technology, product, marketing, operations, and design teams internally Works with suppliers externally Responsible for P&L and NPS of the category Responsible for forecasting, building budget plans, and work with teams to drive day to day numbers Requirements Minimum 4 years of working experience in business field MBA from a top tier business school/engineering background at graduation levels would be preferred Smart, strong analytical thinking, and hardworking Ability to work across teams and get the tasks done

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Senior Community Specialist

At Tokopedia, we’re obsessed with technology, sales and business strategy, so we spend our time creating strategic partnerships and working with some of the most exciting parties and brands. We are looking for a self-starter who has demonstrated success, dealing with ambiguity, successfully manage teams and problem-solving leadership with limited oversight. Join our amazing team NOW and let’s be an expert for Business and Sales. Responsibilities Gathering insights from merchants and fullfil their needs  to increase their loyalty. Communicate & organize members of Top Community Tokopedia Exploring new ideas and plans to be applied in community Updating community database Requirements Minimum of bachelor’s degree in sales/marketing or relevant discipline with a minimum of 2 years of experience in handlling community, organization, partnership or relationship management.   Passionate in community and never give up spirit.   Detail oriented team player with good planning and problem solving skills whom is willing to go the extra mile. Proficient in using microsoft office Strong analytical, accurate, good perspective, and communication skill. Well orgianized Ability to multi-task in a fast paced environment with minimal direction. Fluent in english is a plus. 

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Product Analyst

“You can't manage what you don’t measure.” As a road to be a data-driven company, Tokopedia surely need to grasp the potential value of its data. Tokopedia has launched countless features and two new verticals, and we are always eager on measuring and drawing insights on every improvements. In this role, you will be analyzing and turning data into actionable insight, as well as following product through its lifecycle to ensure consistent growth on the key metrics. As a Product Analyst at Tokopedia, you will be working closely with Product Owner and other divisions to measure productiterations and build next level improvement strategy. Responsibilities : Measure product launch’s effectiveness, and its effect to key metrics Work closely with product owner and other divisions to improve product’s value on user Do A/B testing and analyze user behavior on the testing Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports Identify and interpret trends or patterns in data sets Requirements : Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields Minimum 2 years of working experience in similar position Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Experience using Google Analytics Experience using Google Tag Manager is preferred Strong analytical skills, great attention to details, and good communication skills Enjoy uncovering the story and explanations behind the data An ability and eagerness to constantly learn and teach others

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Senior Marketing Communications Specialist

Are you a passionate and creative people who love planning spectacular event? Do you have a brilliant idea to communicate about what Tokopedia is? You will be involved to create a strong message about Tokopedia. You will be a part of the team who educated people about internet industry in Indonesia. Tokopedia known as a good company, please join us and take an opportunity to be a part of good company.  Responsibilities Plan and develop marketing communication strategies with appropriate media. Increase the company’s brand awareness by developing and managing marketing and communication strategies. Manage and negotiate with various institutes and vendors to support marketing activities. Support the company’s marketing activities and various tasks which are related with the company. Collaborate with both internal and external parties to ensure the attractiveness of the company’s website. Execute 360 degree marketing. Develop and preserve various social media programs to build brand awareness (Facebook, Twitter, Google+, BBM Channel, Instagram, and Pinterest).  Requirements Bachelor’s degree in Communication, Business Management, Advertising, or related departments. Maximum 30 years of age. Minimum 4 years of experience in the same field. Proficient in making plans for marketing strategy. Target-oriented. Proficient in communication, negotiation, and presentation. Proficient in English, both oral and written. Have extensive network is a plus.

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Human Resource

HR - Recruitment Specialist

Have great communication, interviewing and analytical skills? Let’s join our ship to hire the best talents! Together, we make our big dream “Shaping Better Indonesia Through Internet” comes true! Are you the one who shares our mutual dream? Don’t miss this big chance! Drop your CV now!  Responsibilities Contact candidates to arrange interviews via telephone and email. Arrange follow up interview. Hire employees and process hiring-related paperwoork. Select qualified job applicants or refer them to users, making hiring recomendations when appropriate.   Follow up requests of employees in each division and in each branch. Providing information to users about the candidates by telephone, email, or in person. Maintain sourcing strategy in website, social media, career site, local news, campus recruitment.  Identifying and collaborating with recruitment channels as well as relying on good networking to provide the best fit candidate. Requirements Maximum 25 years old. Freshgraduate from reputable university. Have a good knowledge of recruitment techniques & processes. Have a good knowledge in interviewing skill & assessment skill. Good analytical skills. Excellent communication in english & interpersonal skills. Ability to multitask and result oriented. Have analysis ability, dynamic, creative, tough & fast learner. Have good communication & interview skill. Have extensive network or connection around the world is a plus. Have experiences to conduct global recruitment process.  

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Performance Management Specialist

We call our team “Nakama”. Nakama implies a much more meaningful friendship and, so deep that we consider each Nakama like our own brother and sister. As a fast-growing company, with lots of new Nakama joining the crew every month, we need someone who can help us to maintain our positive culture. As an HR staff, you will be the mediator between management and employees to make sure that each Nakama feels comfortable working in Tokopedia.  Responsibilities Analyze and monitor payroll process in scope of compensation and benefit Responsible for creating the employee contract, and review the contract and make sure all of those contracts is aligned to government regulation Support all recognition activities Review and analyze long-term incentive and ensure the implementation of the program in accordance with company procedures. Responsible to perform administration activities for all expatriate employees, application of work permits, residence permits, and others documents. Requirements Bachelor degree from reputable University in Accounting, Psychology, Human Resource Management, Computer Science/Information Technology or equivalent. Minimum 2-years of experience in same/related position. Excellent knowledge in general affairs, recruitment, HR policies, and procedures, Indonesian labor law, employee and labor relations, or compensation & benefit. Excellent knowledge in handle expatriate working permit / legal documents Fluent in English (Oral & Written) is a must. Have a good numerical ability, analytical thinking, logic of verbal, good perspective and more accuracy. Have good communication and negotiation skill. Hard worker, result-oriented, attention to detail, strong analytical, able to work under tight schedule.

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Operational Team

Customer Care Officer

Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by email, social media, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD. Willing to be placed in any Customer Care position depend on your qualifications (Email / Social Media / Call Center) Ready to be assigned on shifting work schedule (Day/Night).

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Others

Fraud Prevention Analyst

Responsibilities Analyze fraud data and behaviour to guide development of product, services, and policies Ensure fraud system and policies comply with standards requirements Create documentations for the developed products Test the products on desktop or mobile, with manual or automated method Optimize and reduce false positive on fraud detection system   Requirements Bachelor degree in Statistic, Mathematics, Computer Science, or related Experienced to use statistical packages for analyzed data (Excel, R, SPSS, etc) Minimum 2 years of working experience as an analyst (Fresh graduate are welcome) Have knowledge in programming is a plus Strong analytical skills and problem solving, great attention to details, and good communication skills Good understanding of e-commerce system and fraud behaviour Able to work individually and in team, communicative Want to learn and improve yourself      

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Senior Treasury Specialist

Responsibilities Forecast cash flow positions, related borrowing needs, and available funds for investment Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements Use hedging and other banking products to mitigate financial risks as well as on its foreign exchange positions Maintain banking relationships Advise working capital management on the liquidity aspects of its short- and long-range planning Maintain a system of policies and procedures that impose an adequate level of control over treasury activities Requirements Candidate must possess at least a bachelor’s degree, Economics, Finance/Accounting or equivalent. At least 2 year of working experience in the same field is required for this position. Maximum age 28 years old. Should have a thorough understanding of derivatives, hedging, investments, bank account management, and international funds flows.

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Fraud Prevention Specialist

Tokopedia takes security matter very seriously. No matter how much we wanted to trust other people, there will always be individuals who want to take advantage of that trust for their own benefit, resulting in harming our customers data or belongings. It is your job to protect Tokopedia customers! Your daily tasks are monitoring customer's activities, analyzing suspicious transactions, and preventing fraud attacks at any moment. You will be our very own detective! You are always have to be one step ahead in everything! Responsibilities Give advices to guide development of products, services and policies. Monitor fraud activities and fraud prevention. Foster good relation with customers. Respond to incoming email and phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any disciplines. Maximum age 25 years old. Good communication, relationship, and negotiation skill. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Ready to be assigned on shifting work schedule until late night (4 days of work, 4 days off).

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Internship

Sales Strategic Intern

We are looking for a Sales Strategic Internee to support our Gold Merchant sales activities. You can take part in planning sales strategies and events. If you are a final year student who is looking for work experience in a fast-growing company, you've found the right place! Yes, here, in Tokopedia. Responsibilities Support Gold Merchant Sales Team. Focusing on acquisition activity to increase Gold Merchant user in Tokopedia. Exploring new ideas to improve our sales strategic. Maintaining relationship with Tokopedia's merchant. Requirements Final year student any major. Be able to attend full time (Monday - Friday at 09.00 - 18.00). Be able to start on May 2016.

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Marketing Intern

Responsibilities Support marketing & PR activities  Market research  Requirements Student from reputable university within semester 3 until semester 7 in marketing or public relation major Excellent communication & interpersonal skills Able to work individually and in team, communicative Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00  Minimum 3 months of internship period 

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Community Administrator Intern

Responsibilities Focusing retention activity with member of top community Tokopedia Oversees all technical and system administration aspects of the community. This includes to resolve and communicate any issues related to the features and functionality of the community Exploring new ideas to be applied in community Requirements Excellent communication & interpersonal skills Able to work individually and in team, communicative Want to learn and improve yourself Final year student in any major  Able to start on May / early June 2016.

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PR & Event Intern

We are looking for an PR Intern to support our marketing activities. You can take part in planning marketing strategies, events and media monitoring. If you are a final year student who is looking for work experience in a fast-growing company, you've found the right place! Yes, here, in Tokopedia. Responsibilities: Support PR & Event activities.. Requirements: Bachelor's degree / final year student, Communication or Public Relations major with GPA of >3,00. Availabe to work full time Notes: Interns will be assigned to PT. Tokopedia's Wisma 77 2nd tower, Slipi The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia. For period start August 2016. 

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Motion Graphic Intern

Familiar with Photoshop, Illustrator and Flash? Have a lot of creative ideas, ready to be transformed into motion graphics? Yes, you’re the one we are looking for! If you’re interested with this position, send your CV and portofolio now! Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow). Notes The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.

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Customer Care Intern

We are looking for an Internship Email Team to help us handle customer’s complaints and maintain good relationship with them. If you are a friendly, patient, and possess good communication and problem analyzing skills; we will gladly embrace you to our big family! Responsibilities Handle customers’ complaints. Foster good relation with customers. Requirements 3rd year or last year university student of any major. Good communication skill. Passionate in administrative task. Thorough, discipline, and good in problem analyzing. Friendly, patient, and customer-oriented.

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Graphic Designer Intern

Familiar with Photoshop, Illustrator and Flash? Have a lot of creative design ideas, ready to be transformed into graphics? Yes, you’re the one we are looking for! We need you to create a strong visual identity for Tokopedia’s website. If you’re interested with this position, send your CV and portofolio now! Responsibilities Enhance the visual identity the Tokopedia website. Create advertisements banners for Tokopedia to be displayed online and offline. Creative flair, originality and a strong visual sense. Strong computer skills. Requirements Should know how to use Photoshop, Illustrator and Flash. Graphic design education is a plus. Confidence to present and explain ideas. Writing skill (advertorials, catalogs, media releases, new articles). Great sense of urgency.   Note: Portfolio is required. Please also submit on the attachment below.

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