At Tokopedia, we believe life is too short to spend everyday just to fulfill a job description. We are seeking people who wants to create real positive impacts and build something meaningful for the world.
Focus on Customer
Make It Happen, Make It Better!
like a tree, root to the earth.
like water, flowing relentlessly.
like fire, blazing furiously.
like wind, swift and gusty.
like voyager 1, fearlessly exploring space.
At Tokopedia, we believe that developing into a better human being is a never-ending journey that can only be achieved with the sincerity to share like a teacher, and a desire to always learn like a student.
Tokopedia's product development adopts agile concepts. We work in small teams, consisting of knowledge workers who continuously deliver useful products. We are agile!
We support every Nakama who has an entrepreneurial spirit. Tokopedia tries to facilitate this, by allowing anyone to present their ideas in front of the whole Nakama. Your idea could be one of the new ecosystems to be developed in Tokopedia. Dare to try?
We always appreciate hard work. In this twice-a-year event, we appreciate every Nakama who shines and makes outstanding contributions to the company.
We, at Tokopedia, believe that a good leader is a leader who is able to nurture other leaders from within. We believe the only way to achieve that is by building an environment that provides opportunities and trust.
We give each Nakama the freedom to solve problems, instead of instructing you with fixed job descriptions. Tokopedia is driven by individuals who always take the initiative without waiting for orders.
Every 3 months, we write ambitions and goals we want to achieve in the KPI. At Tokopedia, we always challenge ourselves to continuously develop.
Each individual in the constellation within the company has the right to voice their opinions and catapult creative ideas. We call it, the Nakama Management.
“There are some things success is NOT. It's not fame. It's not money or power. Success is waking up in the morning so EXCITED about what you have to do that you literally fly out the door. It's getting to WORK WITH PEOPLE you LOVE. Success is connecting with the world and making people feel. It's finding a way to bind together people who have nothing in common but a DREAM. It's falling a sleep knowing you did the BEST JOB you could. Success is joy, and freedom, and FRIENDSHIP. And success is love.”
~ Allison Burnett
Responsibilities: Ensure the highest quality standard is met for products cleared for deployment to production. Understands all the testing concepts and different testing methods/techniques and applies them on their respective products. Design and maintain test case documents for the products under test. Identify functionality and UI bugs on testing environments and document them with proper reproducible steps and supporting evidences. Should be able to use test automation tools to automate redundant test cases. Should be able to use web and mobile debugging tools like Firebug, logcat, etc. Should be good at logical and analytical thinking. Open to learning more tools and technologies and taking up higher responsibilities (e.g.: playing scrum master). Requirement Skills: Software testing (Manual, Automation, Mobile apps testing). Database fundamentals (SQL). Fresh graduate may apply. Good to Have: Knowledge/Experience in scripting or programming using java, python, php, etc. Knowledge/Experience in Selenium, TestNG, Appium, etc. Knowledge/Experience in testing APIs using tools like SoapUI, Postman, etc. Knowledge/Experience in conducting performance tests using tools like load runner, jmeter, siege, apache benchmark, etc.Find out more →
Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and date to dream big. In addition, new challenges will you get every day. Responsibilities Plan and build native iOS app. Create reusable, efficient, and performable codes. Collaborate with design team and product team. Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Proficient in Objective-C / C++. Experienced in making or integrating API. Able to debug code Experience implement design pattern + clean code is a mustFind out more →
As a software engineer, you will bring solutions that change the lives of millions of users. Here at Tokopedia, you will work with a small team and can switch team or projects depending on business needs. We need people who are willing to learn and always eager to tackle exciting problems at a huge scale. Responsibilities Hands on with code in either of GoLang, C, C++, Node.js, Ruby, Python. Multi-programming-lingual. The more the merrier. Comfortable working in a *nix environment, using cli. Eager to learn new tools, techniques, languages, and technologies. Passionate about making a difference to the world. Be able to contribute to system architecture and design. Be able to debug non-trivial application code. Be able to write clear, concise source-code documentation, unit and integration tests. Be able to think beyond code to architecture and user experience. Be able to communicate and coordinate within a team. Build a features, systems Solve technical problems Create scalable back-end Requirements Prior experience with e-commerce or web application development (REST). Contributions to open-source projects (A link to github profile gets extra points). Experience with nginx, postgres, redis, aws, git. Familiarity with unit testing, integration testing, and test-driven development. Experience with HTML5, CSS, JQuery, Bootstrap etc. Knowledge of XHTML, Perl, GoLang, PHP. Knowledge of SQL / NoSQL Knowledge of Unix/Linux environmentsFind out more →
You as a test engineer will be working in designing and developing automation test cases for various products in Tokopedia. You may also participate and contribute towards test automation framework development or enhancement. Your contributions in effectively reducing the manual effort involved in testing day to day modules is critical and highly valuable for Tokopedia. Responsibilities: Understand and Apply all the QA processes and testing concepts followed at Tokopedia Understand and participate in design/develop/maintain Tokopedia test automation framework Design/develop/maintain automation test cases for assigned modules Report bugs in phabricator Create documentation for changes made in framework or for any new implementation Work closely with all squads to understand changing requirements and help product qa maintain automation test cases Work with PO and Gate Keepers to enhance and maintain smoke tests tied with deployment Requirements: Experience in developing/using web and mobile UI/Functional test automation framework (data driven, key-word driven, etc) Experience or knowledge of mobile apps (iOS and Android) and mobile apps automation tools like Appium, Robotium, Monkeytalk, etc Experience in open source tools like Selenium, Watir, etc (licensed tools like QTP are also considered) Experience in any programming language (java, python, perl, etc) Experience in testing and bug reporting Understanding of testing concepts and testing tools Understanding of SDLC Good to have knowledge on database (mysql, oracle, etc.) and tools like postman, ghost inspector, jmeter, SOAPUI, git, jenkins and some unix commandsFind out more →
The focus of our data science team is to work on highly scalable data-driven products that have massive impact on the business. If you are passionate in finding patterns in big data and developing prediction models, this is the place for you. Tokopedia encourages Nakama to be creative in building products, learning continuously, and solving interesting problems. In here, sky is the limit! Responsibilities Develop robust machine learning models Extract huge volumes of data from multiple internal and external sources. Develop data pipelines and infrastructure to scale and automate the analyses that enable rapid product iteration Work closely with Data Analysts, Software Engineers, and Product Owners to deliver insights and impactful products for Tokopedia. Devise data mining process and architecture Read research papers / article to create the best model / system architecture available Explore and examine data from a variety of angles to determine hidden weaknesses, trends, and/or opportunities. Employ sophisticated analytics programs, machine learning, and statistical methods to prepare data for use in predictive & prescriptive modeling. Requirements Minimum Bachelor’s degree in quantitative field, e.g. Math, Physics, and Computer Science Minimum 1 year of working experience as Data Analyst, Data Scientist, Data Engineer, or similar position Have passion in big data, data mining, and machine learning Proficient in programming language, i.e : Python, R, Scala, etc Have natural curiosity and desire to learn Proficient in several modeling techniques including but not limited to: Clustering, SVM, Linear/Non-Linear Modeling, Random Forests, ANN, etc. High spirit in model testing and validation to create accurate and consistent models Comfortable in mining unstructured dataset and processing it to become usable dataset Familiar with relational/NoSQL database, SQL, and ETL process Good communication skill for both oral and written Have knowledge in big data tools such as Hadoop and Spark is a plus Participation in Kaggle is a plusFind out more →
As a member on the Site Reliabilty Engineer team, you will work on large-scale system design and troubleshooting, and be fluent in systems programming and/or automation. You will have a desire to tackle the complex problems of scale which are unique to Tokopedia. Responsibilities Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Tokopedia's services. Solve problems related to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Influence and create new designs, architectures, standards and methods for large-scale distributed systems. Engage in service capacity planning and demand forecasting, software performance analysis and system tuning. Conduct periodic on call duties using a follow-the-sun model. Requirements Bachelors degree in Computer Science or related technical field, or equivalent practical experience. Experience in one or more of: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl. Experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: experience with network theory e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, OSI layers, and load balancing.Find out more →
You will be responsible for the Visual design for multi-device. Responsibilities Design Specs for Android/IOS Hi-Fi Graphics / UI assets. Prototypes / proof of concepts. Research future trends and competitor strategy. Concept proposal and mock-ups Requirements Awesome Photoshop, Illustrator skills. Portfolio of Mobile App design. Understated and crisp UI design skills, with a balance of creativity vs standards. Ability to work with corporate branding and App design guidelines. Some understanding of usability / interaction design. Some understanding of wireframes (storyboarding) and human computer interaction principles.Find out more →
User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Designer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability. Responsibility Have a passion to get into people’s head and find out useful insights. Conduct in person user test to observe one's behaviour and extract the essence of one's thought into wireframe and better flow Iterate task with UX designr and able to communicate the scenarios, screen design, customer journeys and wireframes Ability to develop high and/or low fidelity wireframes. Able to create storyboards, mockups and prototypes to effectively communicate interaction and design ideas Able to do research market data and doing A/B Testing Able to communicate the ideas to designer and engineer Great communication skill Able to stay updated with interaction design and new online technology trends Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assetsFind out more →
As a UX Researcher at Tokopedia, you will plan and conduct research studies. Working on User Experience team, you will collaborate with designers, product owners and data analyst to deliver insights that will help shape the future direction of our products. Your work ranges from formative to evaluative, ethnography to live experiments and involves collaboration between researchers and designers. For this position, we are looking for people with strong skills in behavioral data analysis, experimental and survey research, and statistics. Responsibilities: Conduct independent research on multiple aspects of how users experience in ecommerce industry using a wide variety of qualitative and quantitative research methods Collect and analyze user behavior through online experiments (A/B testing), benchmark studies, lab studies, and surveys Provide usability assessments (e.g., heuristic evaluations) for products under development Communicate results and illustrate suggestions in compelling and creative ways Work closely with designers, product owner and data analyst. Requirements: At least 1 year of experience working with research/labs and/or communications or have degree in Human-Computer Interaction, Sociology, Psychology, Information Science, Computer Science (or similar) Able to develop personas, scenarios, work flows and wireframe based on user research The ability to understand how to create great survey questions and how to analyze the data that has been collected Have experience in statistical concepts (e.g., sampling) and methods (e.g., descriptive, inferential) and/or other data-science related analysis is a plus Command of a broad set of qualitative and quantitative research methodsFind out more →
Responsibilities: Responsible for managing the Scrum process using Agile methodology. Making sure every project is working smoothly and every team member has tools to get their work done efficiently. Resolve conflicts that disrupts team’s performance and provide solutions to issue occurs Help the team to stay focus on current Sprint and achieve Sprint Goals Clear backlogs that were created by Product Owner within time and budget. Facilitating the activities of scrum which include Daily Scrum, Sprint Planning, Sprint Demo and Retrospective Meeting Requirements : Have a minimum of 1 year Scrum Master experience in any well-known software environment. Strong knowledge of Scrum theory, rules and practices. Have knowledge about Agile approaches: XP, Kanban, Crystal, FDD, etc Have knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games . Familiarity with common Agile practices, service-oriented environments, and better development practices. Understand basic fundamentals of software development processes and procedures. Excellent communication and mentoring skills. Expert in estimation and planning. Know how to create useful, reliable and practical plans for software development projects.Find out more →
Product owner is a key role in Scrum. As a product owner, you must have a vision of what you wishes to build and convey it to your team. Product owner’s job is to motivate the team with a clear, elevating goal. It provides the exciting opportunity to create something new, to develop new products and features that are beneficial to Tokopedia’s users. Responsibilities: Collaborate with business stakeholders as well as the project team to create and maintain release roadmaps based on projected team velocity, estimated size of features, and business priority Managing a team of Developers, UX Designers, QA Testers and Content Editors. Setting and maintaining detailed short and long term timelines and managing the project backlog. Participate in sizing meetings, planning meetings, daily Scrums, sprint reviews, and team retrospectives. Inspect the product progress at the end of every sprint to accept or reject completed work. Requirements : A minimum of 5 years experience in Project Management or Product Development domain. Experience in founding startup is an added advantage. Experience in coding or/and designing is an added advantage. Expertise in using deep analytics to support decision making. Obsess with metrics and data-driven minded. Expertise in Agile (Scrum) development methodology and experience working with continuous delivery. Ability to give specific and granular direction to UI/UX/Artists, and Developers. Demonstrate the ability to effectively communicate (verbally and in written form) and engage with individuals at all levels of the organization, as well as with internal and external customers.Find out more →
Responsibilities Oversee the daily performance of computer systems. Answer user inquiries regarding computer software or hardware operation to resolve problems. Enter commands and observe system functioning to verify correct operations and detect errors. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Familiar with PC hardware, printer, scanner, peripheral equipment, mobile devices (iOS, Android) Understand client pc connectivity - ethernet, TCP/IP, switch, router, etc Excellent in listening skills, understand exactly what customers require. Sociable, communicative, responsible, proactive, friendly, and having a good manner.Find out more →
You will be a part of a great team who is responsible for designing, implementing, and utilizing strategic performance tuning from various database solution in Tokopedia’s environment. You will also perform day-to-day operation and maintain the system. Responsibilities Develop and support MySQL database replication. Optimize/Tune MySQL database performance. Estimate MySQL database capacities; develop methods for monitoring. database capacity and usage. Establish mechanisms for data backup/restore of relational databases; provide restoration services as needed. Develop and optimize physical design of MySQL database systems. Look at the slow queries and suggest ways to improve the query through partitioning, indexing etc. Develop application-specific fault-tolerant distributed database mechanisms. Requirements Demonstrated experience with relational database physical design. Demonstrated experience with relational database performance tuning. and capacity planning on MySQL based environments. Demonstrated experience with huge databases having heavy read/write. Minimum 3 years experience as a DBA or equivalent. Experience with linux development and production.Find out more →
Are you a person who likes to make a video animation? Someone with an excited imagination, has a lot of ideas, wants to learn something new? Then you are the person we are looking for. With a basic of animation skills and software that you have, you will be responsible to make a video animation. You will not only make some ordinary video animation, you will learn to know how to put the information you need to delivered inside the video. So the viewer can understand the information that you give to them through the video you make. You will be a part of a great team who listen to any idea that you have and work with a fun office atmosphere with young people who have a soul like you. You will get involved in the creative process of making a video animation and get a new experience in process. Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow).Find out more →
As a Banner Designer you'll be having fun and exercising the design aesthetics and creative aspect of banners based on data that provided by Internet Marketing team.You'll be responsible for building the online ads campaign along with the Internet Marketing team. Requirements Awesome Photoshop, illustrator, and Flash skill. Understanding in Actionscript2.0 or/and Actionscript3.0 is a plus. Have good sense of design aesthetics. Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Great attention to details Communicative, have a sense of humor, and able to work in team. Note: Portfolio is required. Please also submit on the attachment below.Find out more →
Do you have a good taste in making videos? Do you have the passion to make great videos?Then you will have a ton of fun here. With a knowledge of cinematic video, you will work with an awesome team to take a shot of moments with many professional equipments. You’ll not only be a part of the editing process, but also will get involved in shooting process and make the moments that you edit into a great video. In the process, you will also learn how to develop the video you have. Together we will make inspiring videos. Are you ready for the challenge? Requirements Able to operate the software Adobe Premiere, After Effects, Final cut pro, and many other softwares. Have a Motion Graphic skill. Have camera operating skill and knowledge High responsibility for working equipments.Find out more →
Do you have a wild imagination? Do you have a super strong writing skill and able to conceptualizing the ideas? Do you want to make an outstanding story? As a Scriptwriter in Tokopedia you will working together with creative team to develop an awesome script and storyboard. Together we will create the unimaginable story! Requirements Candidate must possess at least a Bachelor's Degree, Mass Communications or equivalent. At least 2 year(s) of working experience in the related field is required for this position. Excellent in English Communicative and good team player Creative, Innovative and open mindedFind out more →
Do you have big and rich imagination? Do you love to express yourself through world of pictures and visuals? If you like making beautiful pictures and enjoy working surrounded by creative people, then this is the right opportunity for you. As an illustrator, you will be responsible for making beautiful and interesting graphics for Tokopedia visual needs. You will be involved in fun process of brainstorming with other creatives and giving birth to many eye-gasm materials. Are you ready to join the team and start making awesomeness? Requirements: Male with a maximum age of 26 years old. Have great skills in Photoshop, Adobe Illustrator, and SAI. Awesome hand drawing skill in many illustration styles. Sharp sense of color harmony and graphic composition. Ability to translate information into comprehensive pictures. Understanding how to make beautiful vector illustration.Find out more →
Responsibilities: Review partners and third-party publishers to provide recommendation for optimizations. Work with clients and internal teams to compile and manage agreements. Work with development teams for implementation. Recapping all of the documents from third-party publishers. Providing day-to-day support to Digital Marketing team. Provide report. Maintain relationship with partners. Requirements: Bachelor’s degree in any major. Fresh graduate may apply. Meticulous and detailed person. Delighted with statistical analysis and figures. Proficient in spoken & written English. Good interpersonal & communication skill, well organize, discipline, and high initiative. Preferably if proficient in using Microsoft Office and Google Analytics.Find out more →
Responsibilities: - Create strategy and execute email marketing campaigns to promote products or services and retain users.- Explore opportunities and build partnership with third-party publishers.- Maintain relationship with partners. Requirements: - Bachelor’s degree in Computer Science, Information System, Mathematics, or related departments. Fresh graduate may apply.- Delighted with statistical analysis and figures.- Proficient in spoken & written English.- Good interpersonal & communication skill, well organize, discipline, and high initiative.- Excellent copywriting skill.- Have a high analyzing skill.- Preferably if proficient in marketing automation and using Google Analytics.- Added value: HTML/CSS, DesignFind out more →
Responsibilities: - Manage display ads channels to achieve campaign objectives. - Setting up strategy, optimizing and reporting display campaigns. - Explore opportunities and build partnership with third-party publishers. - Maintain relationship with partners. Requirements: - Minimum 2 years of experience in the same field. - Delighted with statistical analysis and figures. - Proficient in spoken & written English. - Good interpersonal & communication skill, well organize, discipline, and high initiative. - Excellent copywriting skill. - Have a high analyzing skill. - Preferably if proficient in using Google Adwords, Google Analytics and DoubleClick. - Added value: DesignFind out more →
SEM Specialists are the front-liner digital warriors in Tokopedia. With planning and strategy, SEM Specialists are ready to fight on the field to gain the awareness of the society. Yes, SEM Specialists introduce the world about our awesome products, that may change people's lives. If you really want to know about the advertising in a modern way and much efficient way, join as our team. The future is here. Responsibilities Manage paid search channels to achieve campaign objectives Setting up strategy,optimizing and reporting paid search campaigns. Contribute to campaign performance reports, using data to tell stories, and provide actionable insights. Leverage web analytical tools and other tools to improve campaign performance Requirements Preferably a bachelor’s degree in Computer Science, Information System, Mathematics, or related departments for fresh graduate or 2 years experience in the same field from e-commerce company. Delighted with statistical analysis and figures. Have a high analyzing skill. Proficient in using excel. Preferably if proficient in using Google AdWords and Google Analytics.Find out more →
“You can't manage what you don’t measure.” As a road to be a data-driven company, Tokopedia surely need to grasp the potential value of its data. Bigger and better data give us both more panoramic and more granular views of our business environment as we glean intelligence from data and translate that into business advantages. In this role, you will be a critical part in our team on identifying, analysing, and interpreting data to turn it into actionable insights. As a Data Analyst at Tokopedia, you will work closely with other divisions to develop and execute the techniques that quantify and solve challenging business problems. Responsibilities : Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports Identify and interpret trends or patterns in data sets Develop business campaign Conduct research and make recommendations that impact strategic business direction Work closely with other divisions to solve business problems Requirements : Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Strong analytical skills, great attention to details, and good communication skills Enjoy uncovering the story and explanations behind the data An ability and eagerness to constantly learn and teach othersFind out more →
Responsibilities: Plan and develop brand communication strategies in order to increase the company's brand awareness Manage and negotiate with brand agencies to support brand activities. Collaborate with both internal and external parties to ensure the attractiveness of the company’s communication. Execute 360 degree marketing. Develop and preserve various social media programs to build brand awareness (Facebook, Twitter, Google+, BBM Channel, Instagram). Requirements Requirements: Bachelor’s degree in Communication, Business Management, Advertising, or related departments. Maximum 30 years of age. Minimum 2 years of experience in the same field. Proficient in making plans for marketing strategy. Target-oriented. Proficient in communication, negotiation, and presentation. Proficient in English, both oral and written. Have extensive network is a plus.Find out more →
At Tokopedia, we’re obsessed with technology, sales and business strategy, so we spend our time creating strategic partnerships and working with some of the most exciting parties and brands. We are looking for a self-starter who has demonstrated success, dealing with ambiguity, successfully manage teams and problem-solving leadership with limited oversight. Join our amazing team NOW and let’s be an expert for Business and Sales. Responsibilities Gathering insights from merchants and fulfill their needs to increase their loyalty. Communicate & organize members of Top Community Tokopedia Exploring new ideas and plans to be applied in community Updating community database Requirements Minimum of bachelor’s degree in sales/marketing or relevant discipline with a minimum of 2 years of experience in handling community, organization, partnership or relationship management. Passionate about community and have a strong spirit. Detail oriented team player with good planning and problem-solving skills. Proficient in using Microsoft office Strong analytical, accurate, good perspective, and communication skill. Ability to multi-task in a fast paced environment with minimal direction. Fluent in English is a must.Find out more →
Are you focus on detail and love to arrange stuffs? We also challenge you to learn lots of new things you’ve never tried before. So, are you ready to accept this challenge? Responsibilities: Hot product updating. Planning category update. Catalog updating (photo, specifications, and market price). Create review products. Monitoring content (product and category). Moderating shops and products. Requirements: Bachelor’s degree from all departments reputable university, maximum 26 years old. Posses good product knowledge. Have an experience to review products, such as mobile devices, camera, and etc. Up to date with e-commerce trends. Focus on detail. Familiar with newest technology and social media platforms (blog, Facebook, Twitter, G+, etc). Have good copywriting sense to write product description. Proficient in Microsoft Office. Able to operate basic Adobe Photoshop is a plus.Find out more →
Are you confident people who love to talk in front of the public? Do you have a good persuasion skill to do an interview with the media? As Public Relations, you are will have fun to build, maintain and manage the reputation of Tokopedia. You will communicate key messages of Tokopedia to its public. Tokopedia is known as a good company, please join us and take an opportunity to be a part of good company. Responsibilities Manage and develop the company's internal and external communication media. Increase the company's brand awareness. Respond to requests for information from other media. Observe mass media for related information and corporate news. Perform necessary actions to give the correct information, as well as restoring and building corporate image. Coordinate with advertising agency to arrange promotional campaign program on mass media, in order to give positive brand image and promoting the company's products and services. Build media database and relation. Requirements Maximum 29 years of age. Bachelor's degree in Public Relation, Advertising, Linguistics, Communication, or related fields. Proficient in communication, negotiation, and presentation. Have minimum 2 years of experience as a PR or related field Proficient in English, both written and verbally. Have extensive network with media to develop and execute the effective marketing strategy.Find out more →
Responsibilities: Planning, implementing, and evaluating PR initiatives, as well as execution Creating press materials, including press kits, press releases, and media advisories Pitching and placing stories at local and national level, creating relationships with key media contacts Planning and coordinating special events and media functions, as well as talking points Analyzing and reporting on PR coverage to the executive team, and providing media training when necessary Requirements: 2 years of relevant experience on the agency or corporate side Experience pitching media stories Strong writing skills, and experience with both traditional and digital PR A solutions-oriented mentality, the ability to wear many hats, and strong knowledge of PR best practices Please send us your writing samples (press releases, articles, blogs, etc)Find out more →
Responsibilities : Building relationship with media partners and agencies. Evaluating the effectiveness of campaigns. Recommend the most appropriate types of media to use. Requirements : Bachelor’s Degree or higher in Public Relations, Media, Advertising, and other related fields. Maximum age 28 years old. Have minimum 2 years of experience in related field. Good interpersonal, negotiation and communication skills. Strong analytical skill. Proficient in English, both written and verbal.Find out more →
Responsibilities: Able to define and execute event strategy, goals, and best practices. Build brand awareness, strategy, and design of events while collaborating cross functionally to develop themes, content and collateral. Negotiate with vendors and increase industry presence by developing strategic partnerships. Define performance metrics and targets in order to define and analyze event success including pre and post event reporting. Requirement: Bachelor’s Degree in Marketing, Communications, or related field preferred. At least one year of related experience with strong project management skills. Excellent verbal and written communication skills. Creative, self-motivated, and personable individual that thrives in a fast-paced, cross-functional environment. Results and goal oriented with excellent negotiation abilities. Analytical and data driven with the ability to put the numbers behind strategic decisions.Find out more →
Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team? Responsibilities Looking at the complete P&L responsibilities of the business Works with the technology, product, marketing, operations, and design teams internally Works with suppliers externally Responsible for P&L and NPS of the category Responsible for forecasting, building budget plans, and work with teams to drive day to day numbers Requirements Minimum 4 years of working experience in business field MBA from a top tier business school/engineering background at graduation levels would be preferred Smart, strong analytical thinking, and hardworking Ability to work across teams and get the tasks doneFind out more →
Responsibilities Understand requirements from the business teams and build detailed product specifications for the same Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs. Work closely with business stakeholders to help define the product strategy that meets the external & internal customers needs while satisfying scalability, reliability, performance, and resource costs. Work closely with the design & development teams to explain requirements of new features and change requests for current features. Closely manage roll out of all product requirements with focus on both quality and time to market. In charge of market analysis, product analysis, business cases, product evolution, feature prioritization, high-level requirement gathering, and product marketing. Requirements Minimum 3 years of Product Management experience working in the online industry will be an added advantage Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results. Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items. A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable. A demonstrated enthusiasm for learning and working with new tools and technologies is essential. Must have a demonstrated ability to recommend the right tools and learn them as autonomously as possible. Must be a strong and enthusiastic team player with excellent verbal and written communications skills. Experience with business users and able to translate business requirement into software requirements.Find out more →
Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! As a Senior Business Development you will expand our connection, as well as establishing and managing strong relationship with our existing and potential clients. You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team? Responsibilities Open contact and have meeting with clients for business presentation Establish and Maintain strong relationship with existing and potential clients Pro-actively hunt for target organizations and establish communications with those businesses than can be benefit from company’s services Achieve business objectives for growth and profit of the company Plan and prepare presentation to prospect clients Explore and execute partnership opportunities with potential business partners which are relevant to the targeted markets Identify any new business opportunities Develop marketing proposal Requirements Bachelor’s Degree, preferably from Communication/Marketing/Business Administration, Minimum 25 years old Minimum 2 years of working experience in the related field is required for this position Active communication, result-oriented Proficient in negotiation and presentation skills Strong analytical and creative thinking person Must be able work well in a team environmentFind out more →
Interested in becoming part of a team that develop and implements HR systems based on data ? Responsibilities Processing incoming mail across functions of Tokopedia. Help in Nakama boarding process. Maintaining Tokopedia employee data. Help in HR projects, especially ones involving HR system Gateway for access of employees Compiling reports and spreadsheets and preparing spreadsheets Intepret Data consisting of numbers into meaningful actions. Requirements Maximum 25 years old. Freshgraduate of any major from a reputable University. Preferably Management, Information Systems, Industrial Engineering or any major related to working with data. Proficiency in Excel formulas like IF Logical function and Vlookup is a must. (Pivot table, Macro, and other advanced Excel formulas will be preferable). Good with numbers and logic. Comfortable in speaking english at a professional level. Good management and priotization of workload. Attention to detail will be a positive trait. Administrative skills.Find out more →
Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Maintaining business satisfaction by supporting and encouraging front line staff to exercise and provide superior customer service. Implement attributes, weights, and targets in the Customer Care Group. Monitor staff service performance against the attributes and weights. Appointed as PIC for service standard (implementing a comprehensive Customer Care Group Program to promote a service culture). Ensuring processes and procedures are completed accurately. Build and maintain good relationships with staff through a genuine desire to understand their needs and support them. Uphold high standards of quality and quantity ensuring accuracy of work as well as speed of delivery. Make a SOP for Operational System in tokopedia. Make an audit report for implementation of Operational SOP. Requirements Min. 3 years of experience. Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 30 years old. Have a background skill in auditee for operational team is an advantage. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD.Find out more →
Are you a detailed person and able to build good communication with our users? Do you also possess good problem solving skills and dare to take responsibility to handle any complaints? If yes, we are waiting for you to join our team! As a Transaction Specialist, you will have an important role to process all transactions in Tokopedia’s website. Responsibilities Infiltrate fund verification from any banks that cooperate with Tokopedia. Follow up constraint payment. Process user's fund withdrawal. Handle complaints. Respond to incoming email and phones enquiries. Requirements Candidate must possess at least a Diploma/Bachelor degree in any disciplines (Finance/Accounting/Banking/Tax/Management, or equivalent). Attention to details. Administration skills Maximum age 25 years old. Sociable, communicative, responsible, proactive, friendly, and having a good manner. Ready to be assigned on shifting work schedule (Day/Night).Find out more →
Responsibilities : Monitoring and follow up order constraints everyday and handle complain Sorting, listing, and classifying customer’s order constraints Good communication skill through phone Strong analytical thinking in providing solutions to problems of order item by email and phone Fast typewriting and accurate in respond to message from our customers Work systematic appropriate deadline Requirements: Candidate must possess at least Diploma degree (Psychology, Social Science, Philosophy, or Law) Maximum age 25 years old Strong problem solving skill Good communication skill and a team player Fluent in using Indonesian and English language, both oral and written in accordance with EYD Customer oriented and caring personality Ready to be assigned on shifting work schedule (day / night)Find out more →
Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by telephone, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good communication skills and a team player. Good in using Indonesian language, both oral and written, in accordance with EYD. Ready to be assigned on shifting work schedule (Day/Night). .Find out more →
Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by email, social media, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD. Willing to be placed in any Customer Care position depend on your qualifications (Email / Social Media / Call Center) Ready to be assigned on shifting work schedule (Day/Night).Find out more →
Tokopedia is looking for an enthusiastic team player with a strong work ethics, analytical thinking and outstanding professional skills for the role of Senior Internal Auditor Specialist. As a Senior Internal Auditor Specialist, you will have responsibility in planning and monitoring internal audit for the company’s financial report. Are you a detailed person and do you meet the requirements above? If yes, then you are the one we are looking for! Responsibilities Plan, arrange, coordinate, and monitor investigation process/internal audit for company's finance report Follow up recent audit issues Give advices or correction in order for performance improvement to audite. Requirements Bachelor degree in economic accounting Minimum 1-2 years experience, Fresh Graduate also may apply Detailed Analytical thinking, active, and dynamic. Able to arrange and analyze finance report Good interpersonal skill Comprehend in audit technique and data gathering evidence Experience working in public accounting is preferable.Find out more →
Responsibilities : Answer phone calls and direct calls to appropriate parties or take messages. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. Attend meetings to record minutes. Organize and coordinate meetings, conferences, travel arrangements. Greet visitors and determine whether they should be given access to specific individuals. Requirements : Minimum Diploma degree in Secretary/Business Administration or Bachelor Degree in any field. Maximum age 27 years old. At least 1 year work experience in handling administration and/or secretarial function. Fluent in English is a must Good communication skills, self motivated, interpersonal skills, and good integrity.Find out more →
Loves to play with numbers? Having good skills in budget monitoring and controlling? Are looking for a chance to work and thrive with a rising star company? You can get them by joining Tokopedia! With well-set background, continuous learning in economics and financial regulations, as well as supported by a working environment full of passionate people. What are you waiting for? Don’t miss this big chance! Responsibilities Prepare, examine, records and responsible to financial reporting related to escrow transaction. Establish tables of accounts and assign entries to proper accounts related to escrow transaction. Develop, implement, modify, and document recordkeeping and accounting systems. Monitoring credit card payment at Tokopedia. Requirements Candidate must possess at least a Bachelor’s Degree Economics, Finance/Accounting/Banking or equivalent. At least 2 years of working experience in related positions. Maximum age 28 years old. Have a basic Accounting and financial knowledge. Detailed and organized person. Experienced using SAP Accounting System. Familiar with Credit Card System.Find out more →
As a technology company that keeps growing, we need you to help giving advices to guide the development of our products, services, and policies. As a Legal Specialist, you have an important role in managing legal matters and developing the company’s legal functions. You will also directly involved in monitoring and prevent frauds. If you join Tokopedia, you will not only doing daily jobs, but learning lots of new things and developing yourself. How about the work environment? Don’t worry, you will be surrounded by friendly young people who posses great fighting spirit! You will feel like having a second family in Tokopedia. Responsibilities Prepare legal drafts. Review legal documents. Help giving advices to guide development of products, services and policies. Conduct legal research and prepare analyses. Summarize & report as required to complete legal matter and project. Represent Company meetings with police officer and government officials. Requirements Minimum 1 year experience in legal position. Maximum 25 years old. Bachelor's degree in Civil / Business Law from a reputable university with GPA > 3,00. Fluent in English is a must. Good communication, relationship, and administrative skill. Ready to work under pressure.Find out more →
Tokopedia takes security matter very seriously. No matter how much we wanted to trust other people, there will always be individuals who want to take advantage of that trust for their own benefit, resulting in harming our customers data or belongings. It is your job to protect Tokopedia customers! Your daily tasks are monitoring customer's activities, analyzing suspicious transactions, and preventing fraud attacks at any moment. You will be our very own detective! You are always have to be one step ahead in everything! Responsibilities Give advices to guide development of products, services and policies. Monitor fraud activities and fraud prevention. Foster good relation with customers. Respond to incoming email and phones enquiries Requirements Candidate must possess at least a Diploma/Bachelor degree in any disciplines. Maximum age 25 years old. Good communication, relationship, and negotiation skill. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Ready to be assigned on shifting work schedule until late night (4 days of work, 4 days off).Find out more →
We are seeking talented and thoughtful copywriting interns. If you have the right quality to join the Tokopedia team as an intern, you’ll work among best-in-class copywriters, designers, software engineers, and product owners in a fast-paced, rapidly growing, hybrid (technology/operations) environment. During your internship, you’ll be involved in our real projects in close collaboration with other writers and designers. Get a chance to write your thoughts for million users and hopefully you can give a positive output for us too. Responsibilities Define and execute our vision to Shape a Better Indonesia through Internet Requirements Student from reputable university within semester 3 until semester 7 in any major Fresh graduates are welcomed to apply Provide at least one project that demonstrates your ability in crafting copy in Marketing, Advertising, UX/UI. Always have a passion to a better and effective works Having a latest knowledge or trends in content and ideas Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship period Note: Portfolio is required. Please submit your portfolio along with resume on the attachment below.Find out more →
Responsibilities Setting up photographic equipment Editing and retouching images Dealing with the end to end photos production Promoting business (especially if self-employed) Researching and making contacts Focus more into fashion category Requirements Student from reputable university within semester 3 until semester 7 in any major Fresh graduates are welcomed to apply Experienced in photogprahing product objects (non scenery objects) Provide own DSLR equipment Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship period Note: Portfolio is required. Please also submit on the attachment below.Find out more →
Who says the working environment is boring? By joining as a Software Engineer Intern in Tokopedia, you will not find a boring working environment like you thought before. You can learn so many things and be a part of a team that develops awesome products for our users. Tokopedia is the right place to apply and improve your knowledge and skills. Responsibilities Develop new features according to roadmap. Monitor bug report and execute bug fixing. Develop back-end for operational efficiency. Requirements Proficient in HTML. CSS, PHP/Perl, MySql/Postgre SQL. Passionate in building a product that is useful for plenty of people. Up-to-date with web technology news. Creative. Able to work on deadline. Able to attend Monday - Friday at 09.00 - 18.00 Able to pass the online test.Find out more →
Who says the working environment is boring? By joining as a Quality Assurance Engineer Intern in Tokopedia, you will not find a boring working environment like you thought before. You can learn so many things and be a part of a team that develops awesome products for our users. Tokopedia is the right place to apply and improve your knowledge and skills. Responsibilities Identify functionality and UI bugs on testing environments and document them with proper reproducible steps. Design and document test cases for features/products under test. Requirements Student from reputable university within 7th semester or Fresh Graduate. Creative and willing to learn. Able to attend Monday - Friday at 09.00 - 18.00. Able to pass online test.Find out more →
Responsibilities Brainstorming, create report Meeting with partners & communicate with merchant Arranging event gathering Focus on improving Tokopedia’s merchant quality Requirements Student from reputable university within semester 3 until semester 7 in business or management major Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative. Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship period Skill in photography preferableFind out more →
Responsibilities Brainstorming, create report & data analysis Market research Meeting with partners & communicate with merchant Arranging event gathering Focusing more into fashion category Requirements Student from reputable university within semester 3 until semester 7 in business or management major Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative. Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship periodFind out more →
Responsibilities Handling daily operational Brainstorming, creating report & analyzing data Meeting with partners & communicating with merchants Requirements Student from reputable university within semester 3 until semester 7 in business or management major Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative. Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship periodFind out more →
Responsibilities Focusing retention activity with member of top community Tokopedia Oversees all technical and system administration aspects of the community. This includes to resolve and communicate any issues related to the features and functionality of the community Exploring new ideas to be applied in community Requirements Excellent communication & interpersonal skills Able to work individually and in team, communicative Want to learn and improve yourself Final year student in any major Able to start on May / early June 2016.Find out more →
Familiar with Photoshop, Illustrator and InDesign? Have a lot of creative design ideas, ready to be transformed into graphics? Yes, you’re the one we are looking for! We need you to create a strong visual identity for Tokopedia’s website. If you’re interested with this position, send your CV and portofolio now! Responsibilities Enhance the visual identity the Tokopedia website. Create advertisements banners for Tokopedia to be displayed online and offline. Creative flair, originality and a strong visual sense. Strong computer skills. Requirements Should know how to use Photoshop, Illustrator and InDesign. Graphic design education is a plus. Confidence to present and explain ideas. Writing skill (advertorials, catalogs, media releases, new articles). Great sense of urgency. Min. 3 months of internship programs. Note: Portfolio is required. Please also submit on the attachment below.Find out more →
Responsibilities Brainstorming, create report & data analysis Market research Meeting with partners & communicate with merchant Requirements Student from reputable university within semester 3 until semester 7 in business or management major Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative. Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship periodFind out more →
Familiar with Photoshop, Illustrator and Flash? Have a lot of creative ideas, ready to be transformed into motion graphics? Yes, you’re the one we are looking for! If you’re interested with this position, send your CV and portofolio now! Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow). Notes The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.Find out more →