Find Your Purpose

At Tokopedia, we believe life is too short to spend everyday just to fulfill a job description. We are seeking people who wants to create real positive impacts and build something meaningful for the world.

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Our DNA

Focus on Customer

Growth Mindset

Make It Happen, Make It Better!

Our Characters

Humble
like a tree, root to the earth.

Determination
like water, flowing relentlessly.

Passion
like fire, blazing furiously.

Speed
like wind, swift and gusty.

Courage
like voyager 1, fearlessly exploring space.

Our Spirit

At Tokopedia, we believe that developing into a better human being is a never-ending journey that can only be achieved with the sincerity to share like a teacher, and a desire to always learn like a student.

Agile Culture

Agile Culture

Tokopedia's product development adopts agile concepts. We work in small teams, consisting of knowledge workers who continuously deliver useful products. We are agile!

Intrapreneurship

Intrapreneurship

We support every Nakama who has an entrepreneurial spirit. Tokopedia tries to facilitate this, by allowing anyone to present their ideas in front of the whole Nakama. Your idea could be one of the new ecosystems to be developed in Tokopedia. Dare to try?

Nakama Awards

Nakama Awards

We always appreciate hard work. In this twice-a-year event, we appreciate every Nakama who shines and makes outstanding contributions to the company.

Leadership

We, at Tokopedia, believe that a good leader is a leader who is able to nurture other leaders from within. We believe the only way to achieve that is by building an environment that provides opportunities and trust.

Initiative

Initiative instead of A-Z job desc

We give each Nakama the freedom to solve problems, instead of instructing you with fixed job descriptions. Tokopedia is driven by individuals who always take the initiative without waiting for orders.

KPI

KPI - You set your own goal

Every 3 months, we write ambitions and goals we want to achieve in the KPI. At Tokopedia, we always challenge ourselves to continuously develop.

Constellation

Constellation instead of Pyramid

Each individual in the constellation within the company has the right to voice their opinions and catapult creative ideas. We call it, the Nakama Management.

What Success is for Us

“There are some things success is NOT. It's not fame. It's not money or power. Success is waking up in the morning so EXCITED about what you have to do that you literally fly out the door. It's getting to WORK WITH PEOPLE you LOVE. Success is connecting with the world and making people feel. It's finding a way to bind together people who have nothing in common but a DREAM. It's falling a sleep knowing you did the BEST JOB you could. Success is joy, and freedom, and FRIENDSHIP. And success is love.”

~ Allison Burnett

Available Jobs

Mobile Engineer - Android

Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and dare to dream big. In addition, you will get new challenges every day.Responsibilities Develop Tokopedia's application for Android. Able to develop prototype quickly. Excited with clean code and design pattern Requirements Bachelor's degree in Information Technology or related fields. Proficient and experienced in SDK Android. Have high competence in data structure, algorithm, and software design. Familiar with HTML, CSS, JavaScript, SOAP, REST, JSON, Java, Objective-C, or C++ Experienced in integrating API server and social network API. Having portfolio / uploaded apps in play store

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Software Development Engineer In-Test

You as a test engineer will be working in designing and developing automation test cases for various products in Tokopedia. You may also participate and contribute towards test automation framework development or enhancement. Your contributions in effectively reducing the manual effort involved in testing day to day modules is critical and highly valuable for Tokopedia.Responsibilities: Understand and Apply all the QA processes and testing concepts followed at Tokopedia Understand and participate in design/develop/maintain Tokopedia test automation framework Design/develop/maintain automation test cases for assigned modules Report bugs in phabricator Create documentation for changes made in framework or for any new implementation Work closely with all squads to understand changing requirements and help product qa maintain automation test cases Work with PO and Gate Keepers to enhance and maintain smoke tests tied with deployment Requirements Experience in developing/using web and mobile UI/Functional test automation framework (data driven, key-word driven, etc) Experience or knowledge of mobile apps (iOS and Android) and mobile apps automation tools like Appium, Robotium, Monkeytalk, etc Experience in open source tools like Selenium, Watir, etc (licensed tools like QTP are also considered) Experience in any programming language (java, python, perl, etc) Experience in testing and bug reporting Understanding of testing concepts and testing tools Understanding of SDLC Good to have knowledge on database (mysql, oracle, etc.) and tools like postman, ghost inspector, jmeter, SOAPUI, git, jenkins and some unix commands

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Software QA Engineer

Responsibilities: Ensure the highest quality standard is met for products cleared for deployment to production. Understands all the testing concepts and different testing methods/techniques and applies them on their respective products. Design and maintain test case documents for the products under test. Identify functionality and UI bugs on testing environments and document them with proper reproducible steps and supporting evidences. Should be able to use test automation tools to automate redundant test cases. Should be able to use web and mobile debugging tools like Firebug, logcat, etc. Should be good at logical and analytical thinking. Open to learning more tools and technologies and taking up higher responsibilities (e.g.: playing scrum master). Requirements Software testing (Manual, Automation, Mobile apps testing). Database fundamentals (SQL). Fresh graduate may apply. Good to Have: Knowledge/Experience in scripting or programming using java, python, php, etc. Knowledge/Experience in Selenium, TestNG, Appium, etc. Knowledge/Experience in testing APIs using tools like SoapUI, Postman, etc. Knowledge/Experience in conducting performance tests using tools like load runner, jmeter, siege, apache benchmark, etc.

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Technical Architect

Role: Interact with stakeholders, design and technical team members, designing technical solutions. Produce technical designs and architecture that fulfils functional, performance, scale, security and integration requirements. Assessing risks, planning, tracking, and designing solutions to mitigate said risks. Proactively identify issues, review architecture, resolve conflicts, escalate if necessary and work across the organisation. Act as a mentor to the development team - introducing best practices, overseeing the technical implementation with code reviews. Work with QA team with identifying pain points and working with them on testing strategies from a technical standpoint. Job Description: Manage day to day engineering tasks for the team. Technical ownership of one or more than one specific solution area(s). Design and develop new features and products that support productivity, maintainability, interoperability and product growth. Participate in prioritization of technical tasks as well as technical debt. Collaborate with Business and Product teams to identify the business needs and translate them to technical requirements. Conduct, manage and enforce code reviews. Enforce good practices like code review, proper unit tests, code coverage etc. Mentor and guide technical resources in the team. Guide and participate in recruiting best technical talent for the team. Write web services, and other middle-tier framework using relevant technologies (golang). Leverage 3rd party open source and other technologies and languages outside of the core solution. Researching 'off-the-shelf' products to see whether they'll be more suitable than building a new system Develop cutting edge solutions to maximise performance, scalability and distributed processing capability of the systems. Troubleshoot and perform root cause analysis of production issues. Requirements Highly developed problem solving skills, design, planning and organizational skills. Strong design skills, understanding of design patterns and ability to define intuitive and usable software interfaces. Experience implementing high performance and scalable systems and solving scalability issues. Knowledge of technologies which include: Linux, Go (or C/C++), REST, Postgres, MySQL, MongoDB etc.BS or MS in Computer Science or equivalent experience. Strong leadership skills with the ability to lead distributed technical teams while actively interfacing with senior leadership. Strong technical communication skills. Proven deep technical experience in open source technologies and frameworks - both frontend and backend. Proven success working in fast-paced environment with shifting priorities.

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Software Engineer - Mobile Web

Responsibilities and Requirements: Expertise in one modern clientside javascript framework (react, vue, ionic, angular). Familiar with EcmaScript 6, SASS and Less. Good understanding of asynchronous request handling and AJAX. Ensure the technical feasibility of UI/UX designs. A Passion for performance profiling & optimisation.

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Software Engineer

As a software engineer, you will bring solutions that change the lives of millions of users. Here at Tokopedia, you will work with a small team and can switch team or projects depending on business needs. We need people who are willing to learn and always eager to tackle exciting problems at a huge scale.Responsibilities Hands on with code in either of GoLang, C, C++, Node.js, Ruby, Python. Multi-programming-lingual. The more the merrier. Comfortable working in a *nix environment & using cli. Eager to learn new tools, techniques, languages, and technologies. Passionate about making a difference to the world. Be able to contribute to system architecture and design. Be able to debug non-trivial application code. Be able to write clear, concise source-code documentation, unit and integration tests. Be able to think beyond code to architecture and user experience. Be able to communicate and coordinate within a team. Build a features, systems Solve technical problems Create scalable back-end Requirements Prior experience with e-commerce or web application development (REST). Contributions to open-source projects (A link to github profile gets extra points). Experience with nginx, postgres, redis, aws, git. Familiarity with unit testing, integration testing, and test-driven development. Experience with HTML5, CSS, JQuery, Bootstrap etc. Knowledge of XHTML, Perl, GoLang, PHP. Knowledge of SQL / NoSQL Knowledge of Unix/Linux environments

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Site Reliability Engineer

As a member on the Site Reliability Engineer team, you will work on large-scale system design and troubleshooting, and be fluent in systems programming and/or automation. You will have a desire to tackle the complex problems of scale which are unique to Tokopedia.Responsibilities Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Tokopedia's services. Solve problems related to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Influence and create new designs, architectures, standards and methods for large-scale distributed systems. Engage in service capacity planning and demand forecasting, software performance analysis and system tuning. Conduct periodic on call duties using a follow-the-sun model. Requirements Bachelors degree in Computer Science or related technical field, or equivalent practical experience. Experience in one or more of: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl. Experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: experience with network theory e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, OSI layers, and load balancing.

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Mobile Engineer - iOS

Ever dreamed involved in the development of application you downloaded and enjoyed by millions of people in Indonesia? Tokopedia offers the opportunity to develop applications that are useful for many people as well as opportunities for the implementation of new technologies every day! You will contribute with the team that is excited and dare to dream big. In addition, you will get new challenges everyday. Responsibilities Plan and build native iOS app. Create reusable, efficient, and performable codes. Collaborate with design team and product team. Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Proficient in Objective-C / C++. Experienced in making or integrating API. Able to debug code Experience implement design pattern + clean code is a must

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IT Support Specialist

Responsibilities Oversee the daily performance of computer systems. Answer user inquiries regarding computer software or hardware operation to resolve problems. Enter commands and observe system functioning to verify correct operations and detect errors. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Requirements Bachelor’s degree in Computer Science or related departments. Have minimum 1 year of experience. Familiar with PC hardware, printer, scanner, peripheral equipment, mobile devices (iOS, Android) Understand client pc connectivity - ethernet, TCP/IP, switch, router, etc Knowledge about Linux is required. Excellent in listening skills, understand exactly what customers require. Sociable, communicative, responsible, proactive, friendly, and having a good manner.

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Data Scientist

The focus of our data science team is to work on highly scalable data-driven products that have massive impact on the business. If you are passionate in finding patterns in big data and developing prediction models, this is the place for you. Tokopedia encourages Nakama to be creative in building products, learning continuously, and solving interesting problems. In here, sky is the limit!RESPONSIBILITES1.Develop robust machine learning models 2.Extract huge volumes of data from multiple internal and external sources. 3.Develop data pipelines and infrastructure to scale and automate the analyses that enable rapid product iteration 4.Work closely with Data Analysts, Software Engineers, and Product Owners to deliver insights and impactful products for Tokopedia. 5.Devise data mining process and architecture 6.Read research papers / article to create the best model / system architecture available 7.Explore and examine data from a variety of angles to determine hidden weaknesses, trends, and/or opportunities. 8.Employ sophisticated analytics programs, machine learning, and statistical methods to prepare data for use in predictive & prescriptive modelingRequirements1.Minimum Bachelor’s degree in quantitative field, e.g. Math, Physics, and Computer Science2.Minimum 1 year of working experience as Data Analyst, Data Scientist, Data Engineer, or similar position3.Have passion in big data, data mining, and machine learning4.Proficient in programming language, i.e : Python, R, Scala, etc5.Have natural curiosity and desire to learn6.Proficient in several modeling techniques including but not limited to: Clustering, SVM, Linear/Non-Linear Modeling, Random Forests, ANN, etc.7.High spirit in model testing and validation to create accurate and consistent models8.Comfortable in mining unstructured dataset and processing it to become usable dataset9.Familiar with relational/NoSQL database, SQL, and ETL process10.Good communication skill for both oral and written11.Have knowledge in big data tools such as Hadoop and Spark is a plus12.Participation in Kaggle is a plus

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Golang Developer

As a backend developer on Tokopedia's commerce platform, solve interesting problems at scale, help build Indonesia’s fastest growing Internet company.RequirementsHands on with code in either of GoLang, C, C++ or Python. Multi-programming-lingual. The more the merrier.Comfortable working in a *nix environment & using cli.Eager to learn new tools, techniques, languages, and technologies.Be able to contribute to system architecture and design.Be able to debug non-trivial application code.Be able to write clear, concise source-code documentation, unit and integration tests.Be able to think beyond code to architecture and user experience.Be able to communicate and coordinate within a team.As a plusExperience with nginx, elasticsearch, postgres, redis, aws, gitBenefits— Be at the forefront of internet industry in Indonesia, working for a unicorn.— Use the newest technologies at scale, solve engineering challenges

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System Administrator

Responsibilities:Installation, configuration, and maintenance of Linux operating system (proficient in CentOS and Ubuntu is preferable).Install in configuration and maintenance of web server (proficient in Nginx and Apache is preferable).Experienced in cloud system environment, create, setup, troubleshoot maintain (proficient in AWS cloud is preferable)Perform automation deployment/changes on system using management tool (Ansible)Monitoring, maintain, manage server on production and test environmentTroubleshoot in case of server issue either OS or HardwareRequirementsRequirements:Advance knowledge of Linux Operating System (CentOS and Ubuntu is preferable)Able to troubleshoot, manage, configure and having deep knowledge in web server administration (such: regex, nginx proxy, analyzing nginx log, nginx directive)Proficient in configure automation tool for deployment and changes on system using AnsibleAble to install monitoring tools (e.g Cacti, Icinga or equivalent)Having good algorithm concept to write script (e.g bash, perl, expect or equivalent)Proficient in cloud system environment (AWS cloud is preferable)Must have good attitude and able to work as individual or team player.Having knowledge in git is a plus.Must be able to work in SHIFTGood sense of humor

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Product Owner

Responsibilities: Collaborate with business stakeholders as well as the project team to create and maintain release roadmaps based on projected team velocity, estimated size of features, and business priority Managing a team of Developers, UX Designers, QA Testers and Content Editors. Setting and maintaining detailed short and long term timelines and managing the project backlog. Participate in sizing meetings, planning meetings, daily Scrums, sprint reviews, and team retrospectives. Inspect the product progress at the end of every sprint to accept or reject completed work. RequirementsRequirements : A minimum of 5 years experience in Project Management or Product Development domain. Experience in founding startup is an added advantage. Experience in coding or/and designing is an added advantage. Expertise in using deep analytics to support decision making. Obsess with metrics and data-driven minded. Expertise in Agile (Scrum) development methodology and experience working with continuous delivery. Ability to give specific and granular direction to UI/UX/Artists, and Developers. Demonstrate the ability to effectively communicate (verbally and in written form) and engage with individuals at all levels of the organization, as well as with internal and external customers.

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UX Researcher

As a UX Researcher at Tokopedia, you will plan and conduct research studies. Working on User Experience team, you will collaborate with designers, product owners and data analyst to deliver insights that will help shape the future direction of our products. Your work ranges from formative to evaluative, ethnography to live experiments and involves collaboration between researchers and designers. For this position, we are looking for people with strong skills in behavioral data analysis, experimental and survey research, and statistics.Responsibilities: Conduct independent research on multiple aspects of how users experience in ecommerce industry using a wide variety of qualitative and quantitative research methods Collect and analyze user behavior through online experiments (A/B testing), benchmark studies, lab studies, and surveys Provide usability assessments (e.g., heuristic evaluations) for products under development Communicate results and illustrate suggestions in compelling and creative ways Work closely with designers, product owner and data analyst. Requirements At least 1 year of experience working with research/labs and/or communications or have degree in Human-Computer Interaction, Sociology, Psychology, Information Science, Computer Science (or similar) Able to develop personas, scenarios, work flows and wireframe based on user research The ability to understand how to create great survey questions and how to analyze the data that has been collected Have experience in statistical concepts (e.g., sampling) and methods (e.g., descriptive, inferential) and/or other data-science related analysis is a plus Command of a broad set of qualitative and quantitative research methods

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UI Designer

You will be responsible for the Visual design for multi-device.Responsibilities Design Specs for Android/IOS Hi-Fi Graphics / UI assets. Prototypes / proof of concepts. Research future trends and competitor strategy. Concept proposal and mock-ups Requirements Awesome Photoshop, Illustrator skills. Portfolio of Mobile App design. Understated and crisp UI design skills, with a balance of creativity vs standards. Ability to work with corporate branding and App design guidelines. Some understanding of usability / interaction design. Some understanding of wireframes (storyboarding) and human computer interaction principles.

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UX Designer

User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Designer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability.Responsibility Have a passion to get into people’s head and find out useful insights. Conduct in person user test to observe one's behaviour and extract the essence of one's thought into wireframe and better flow Iterate task with UX designr and able to communicate the scenarios, screen design, customer journeys and wireframes Ability to develop high and/or low fidelity wireframes. Able to create storyboards, mockups and prototypes to effectively communicate interaction and design ideas Able to do research market data and doing A/B Testing Able to communicate the ideas to designer and engineer Great communication skill Able to stay updated with interaction design and new online technology trends Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets

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Front End Designer

Do you love to design websites in a browser? Are CSS, HTML, and JavaScript have become your everyday main menu? If so, you are the one we’re looking for. As a Frontend Developer you’ll having fun with mockups and building interface using HTML, CSS and JavaScript. Work closely with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from research, creating user flows, sketching wireframes, drawing mockups and creating prototypes. Requirements HTML5, CSS3, and JavaScript development experience. Have passion to build product with high-usability UI and UX. Creative and detail-oriented. Have good sense of art and passionate in creating great design concept. Communicative, have a sense of humor, and able to work in team.

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Head of Discovery

Job Description Define strategy how the search is managed and filtered Sort products in search bar, manage display and roadmaps Monitor and evaluate search results and performance across major channels to improve ranking Monitor and evaluate web analytics reports to develop and make recommendations for SEO strategies Define strategy how the search is managed and filtered Sort products in search bar, manage display and roadmaps Monitor and evaluate search results and performance across major channels to improve ranking Monitor and evaluate web analytics reports to develop and make recommendations for SEO strategies Define strategy how the search is managed and filtered Sort products in search bar, manage display and roadmaps Monitor and evaluate search results and performance across major channels to improve ranking Monitor and evaluate web analytics reports to develop and make recommendations for SEO strategies Define strategy how the search is managed and filtered Sort products in search bar, manage display and roadmaps Monitor and evaluate search results and performance across major channels to improve ranking Monitor and evaluate web analytics reports to develop and make recommendations for SEO strategies RequirementsAbility to create algorithmAbility to manage searchExperience in managing productsExperience in a big data companies or ecommerce is preferableAbility to lead a team to successExperience of website analysis using a variety of tolls including Google AnalyticKnowledge of PPC programs and optimisation data gathered from both organic and paid source

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Banner Designer

As a Banner Designer you'll be having fun and exercising the design aesthetics and creative aspect of banners based on data that provided by Internet Marketing team. You'll be responsible for building the online ads campaign along with the Internet Marketing team.Requirements Awesome Photoshop, illustrator, and Flash skill. Understanding in Actionscript2.0 or/and Actionscript3.0 is a plus. Have good sense of design aesthetics. Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Great attention to details Communicative, have a sense of humor, and able to work in team

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Senior Public Relations Specialist

Are you confident people who love to talk in front of the public? Do you have a good persuasion skill to do an interview with the media? As Public Relations, you are will have fun to build, maintain and manage the reputation of Tokopedia. You will communicate key messages of Tokopedia to its public. Tokopedia is known as a good company, please join us and take an opportunity to be a part of good company. Responsibilities Manage and develop the company's internal and external communication media. Increase the company's brand awareness. Respond to requests for information from other media. Observe mass media for related information and corporate news. Perform necessary actions to give the correct information, as well as restoring and building corporate image. Coordinate with advertising agency to arrange promotional campaign program on mass media, in order to give positive brand image and promoting the company's products and services. Build media database and relation. Requirements Maximum 29 years of age. Bachelor's degree in Public Relation, Advertising, Linguistics, Communication, or related fields. Proficient in communication, negotiation, and presentation. Have minimum 2 years of experience as a PR or related field Proficient in English, both written and verbally. Have extensive network with media to develop and execute the effective marketing strategy.

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Business Intelligence Specialist

Do you have super strong analytical thinking skill? Do you have a strong passion for improving business strategy? If your answer is yes to those questions and you think that being number one is not important but helping as many people is your concern, you may be the one we’re looking for. As a business intelligence specialist, you will support the management to improve the quality of business decision-making based on data. You also will work closely with Data Analyst team, Product team, and Business Development team to develop Tokopedia’s future business strategy.Requirements Minimum Bachelor Degree from a reputable university. Major in engineering, computer science, information system or related fields. GPA min 3.0. Good understanding in ETL, data warehousing and/or business intelligence concepts. Familiar with data visualization using BI tools (Tableau, Qlik, Tibco, etc) is a plus. Excellent interpersonal and communication skills. Strong critical thinking skills, great attention to details, and have a strong passion for improving business strategy. Familiarity with internet businesses is a plus. Experienced in Software Development Lifecycle Agile/Scrum methodology. Ability to present data visually to business users.

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Business Partnership & Operation - Category

At Tokopedia, we’re obsessed with technology, sales and business strategy, so we spend our time creating strategic partnerships and working with some of the most exciting parties and brands. We are seeking Business Partnership & Operation who will be responsible for negotiating and leading high-impact strategic partnerships. These partnerships will range from unlocking significant growth and engagement, to helping Tokopedia scale as a business and to extending Tokopedia product capabilities. We are looking for a self-starter who has demonstrated success, dealing with ambiguity, successfully manage teams and problem-solving leadership with limited oversight. Join our amazing team NOW and let’s be an expert in Business and Sales.We are now searching strong candidates for these categories:1. Electronic Category2. Miscellaneous Category3. Baby Products Category4. Fashion Category5. Health and Beauty6. FMCGResponsibilities Responsible for acquiring new or existing merchant accounts via networking with merchants relationship by marketing corporate full line of merchant services products. Responsible for retain merchant accounts both via social media and face-to-face. Perform the strategic, tactical and support functions in strengthening relationships within the merchant segment. Maintain community relations with Tokopedia's merchant across Indonesia. Requirements Minimum of bachelor’s degree in sales/marketing or relevant discipline with maximum of 2 years experience in merchant retention, partnership or relationship management (Fresh Graduate may also apply). Understand about one of the category is suggested. Strong analytical and negotiation skill. Good looking and high self-confident. Detail oriented team player with good planning and problem solving skills whom is willing to go extra miles. Sense of urgency for incident resolution. Ability to multi-task in a fast paced environment with minimal direction.

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Creative Scriptwriter

Do you have a wild imagination? Do you have a super strong writing skill and able to conceptualizing the ideas? Do you want to make an outstanding story? As a Scriptwriter in Tokopedia you will working together with creative team to develop an awesome script and storyboard. Together we will create the unimaginable story!Benefits Candidate must possess at least a Bachelor's Degree, Mass Communications or equivalent. At least 2 year(s) of working experience in the related field is required for this position. Excellent in English Communicative and good team player Creative, Innovative and open minded

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Motion Graphic Designer

Are you a person who likes to make a video animation? Someone with an excited imagination, has a lot of ideas, wants to learn something new? Then you are the person we are looking for. With a basic of animation skills and software that you have, you will be responsible to make a video animation. You will not only make some ordinary video animation, you will learn to know how to put the information you need to delivered inside the video. So the viewer can understand the information that you give to them through the video you make. You will be a part of a great team who listen to any idea that you have and work with a fun office atmosphere with young people who have a soul like you. You will get involved in the creative process of making a video animation and get a new experience in process.Requirements Able to operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow).

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Merchant Development

At Tokopedia, we’re obsessed with technology, sales and business strategy, so we spend our time creating strategic partnerships and working with some of the most exciting parties and brands. We are seeking Merchant Development who will be responsible for negotiating and leading high-impact strategic partnerships. These partnerships will range from unlocking significant growth and engagement, to helping Tokopedia scale as a business and to extending Tokopedia product capabilities. We are looking for a self-starter who has demonstrated success, dealing with ambiguity, successfully manage teams and problem-solving leadership with limited oversight. Join our amazing team NOW and let’s be an expert for Business and Sales.We are now searching strong candidates for these categories:1. Electronic Category2. Miscellaneous Category3. Baby Products Category4. Health and BeautyResponsibilities Responsible for acquiring new merchant. Responsible for retaining merchant accounts both via social media and face-to-face. Perform the strategic, tactical and support functions in strengthening relationships within the merchant segment. Primary responsibility in retain current merchants. Maintain comunity relations with Tokopedia's merchant across Indonesia Requirements Minimum of bachelor’s degree in sales/marketing or relevant discipline with a minimum of 1-2 years experience in merchant retention, partnership or relationship management. Detail oriented team player with good planning and problem solving skills whom is willing to go the extra mile. Strong analytical and communication skill. Sense of urgency for incident resolution. Ability to multi-task in a fast paced environment with minimal direction. Fluent in english

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Business Development

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! As a Business Development you will expand our connection, as well as establishing and managing strong relationship with our existing and potential clients. You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team?Responsibilities Open contact and have meeting with clients for business presentation Establish and Maintain strong relationship with existing and potential clients Pro-actively hunt for target organizations and establish communications with those businesses than can benefit from company’s services Achieve business objectives for growth and profit of the company Plan and prepare presentation to prospect clients Explore and execute partnership opportunities with potential business partners which are relevant to the targeted markets Identify any new business opportunities Develop marketing proposal Requirements Bachelor’s Degree, preferably from Communication/Marketing/Business Administration/Management Active communication, result-oriented Proficient in negotiation and presentation skills Strong analytical and creative thinking person Must be able work well in a team environment

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Product Manager

ResponsibilitiesPrincipal responsibilities: As a product manager, you will take end to end ownership of a product line, identify market requirements, define the product vision, create preliminary design concepts and drive the implementation of the product roadmap. The perfect candidate is a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritizing. Key Areas of Responsibility: Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs. Work closely with business stakeholders to help define the product strategy that meets the external & internal customers needs while satisfying scalability, reliability, performance, and resource costs. Work closely with the design & development teams to explain requirements of new features and change requests for current features. Closely manage rollout of all product requirements with focus on both quality and time to market. In charge of competitor analysis, market analysis, product analysis, business cases, product evolution, feature prioritization, high level requirement gathering, and product marketing. RequirementsDesired Skills and Experience: Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results. Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items. A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable. A demonstrated enthusiasm for learning and working with new tools and technologies is essential. Must have a demonstrated ability to recommend the right tools and learn them as autonomously as possible. Must be a strong and enthusiastic team player with excellent verbal and written communications skills. Experience with business users and able to translate business requirement into software requirements. Qualifications: B.E./B.Tech a must. MBA from Premier Institutes Preferred 2-6 years of Product Management experience working in the online industry will be an added advantage.

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SEO Specialist

As an SEO Specialist, you will explore the depth of website and its matrix. It's more than increasing inbound organic traffic and search result rank. You will build and develop strategies to create opportunities for Small Medium Enterprises to sell and market their products online and help them grow significantly through Tokopedia.Responsibilities: Evaluate product offering, landing page quality and traffic to determine short and long term campaigns. Monitoring on keywords discovery, trends and its expansion for current and upcoming organic behavior. Optimizing on site and user experience to improve CTR in search result Planning effective local and long tail keywords strategy on site and off site. Improve SERPs for desktop website, mobile site and mobile application. Requirements Bachelor’s degree in Computer Science, Information System, or related departments. Minimum 1 year experience in content writing or same field as SEO. Experience in advertising agency is a plus. Having a blog or website is a plus Up to date with recent changes in major search engines, SEO industries, global user browsing behavior and internet marketing. Know-how-to create enticing copy-writing Have analytical skill, curious mindset and familiar with analytics tools.

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SEM Specialist

SEM Specialists are the front-liner digital warriors in Tokopedia. With planning and strategy, SEM Specialists are ready to fight on the field to gain the awareness of the society. Yes, SEM Specialists introduce the world about our awesome products, that may change people's lives. If you really want to know about the advertising in a modern way and much efficient way, join as our team. The future is here. Responsibilities Manage paid search channels to achieve campaign objectives Setting up strategy,optimizing and reporting paid search campaigns. Contribute to campaign performance reports, using data to tell stories, and provide actionable insights. Leverage web analytical tools and other tools to improve campaign performance Requirements Preferably a bachelor’s degree in Computer Science, Information System, Mathematics, or related departments for fresh graduate or 2 years experience in the same field from e-commerce company. Delighted with statistical analysis and figures. Have a high analyzing skill. Proficient in using excel. Preferably if proficient in using Google AdWords and Google Analytics.

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Illustrator

Do you have big and rich imagination? Do you love to express yourself through world of pictures and visuals? If you like making beautiful pictures and enjoy working surrounded by creative people, then this is the right opportunity for you.As an illustrator, you will be responsible for making beautiful and interesting graphics for Tokopedia visual needs. You will be involved in fun process of brainstorming with other creatives and giving birth to many eye-gasm materials.Are you ready to join the team and start making awesomeness?Requirements Male with a maximum age of 26 years old. Have great skills in Photoshop, Adobe Illustrator, and SAI. Awesome hand drawing skill in many illustration styles. Sharp sense of color harmony and graphic composition. Ability to translate information into comprehensive pictures. Understanding how to make beautiful vector illustration.

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Digital Business Head

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! You can also lead or participate in developing our business directions, create business plans, and identify new business opportunities. So, are you ready to join our team?Responsibilities Looking at the complete P&L responsibilities of the business Works with the technology, product, marketing, operations, and design teams internally Works with suppliers externally Responsible for P&L and NPS of the category Responsible for forecasting, building budget plans, and work with teams to drive day to day numbers Requirements Minimum 4 years of working experience in business field MBA from a top tier business school/engineering background at graduation levels would be preferred Smart, strong analytical thinking, and hardworking Ability to work across teams and get the tasks done Passion alot on digital things

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Senior Brand Specialist

Responsibilities: Plan and develop brand communication strategies in order to increase the company's brand awareness Manage and negotiate with brand agencies to support brand activities. Collaborate with both internal and external parties to ensure the attractiveness of the company’s communication. Execute 360 degree marketing. Develop and preserve various social media programs to build brand awareness (Facebook, Twitter, Google+, BBM Channel, Instagram). Requirements Bachelor’s degree in Communication, Business Management, Advertising, or related departments. Maximum 30 years of age. Minimum 2 years of experience in the same field. Proficient in making plans for marketing strategy. Target-oriented. Proficient in communication, negotiation, and presentation. Proficient in English, both oral and written. Have extensive network is a plus.

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Head of Logistic

Responsibilities Define strategy for logistic partnerships Define mechanism of partnership Managing relationship with logistic partners Create roadmap supply chain operations Requirements Experience in ecommerce and logistics and ecommerce operations Experience in managing logistic partnership and vendors Strong ability in managing strategic operation

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Escrow Specialist

Loves to play with numbers? Having good skills in budget monitoring and controlling? Are looking for a chance to work and thrive with a rising star company? You can get them by joining Tokopedia! With well-set background, continuous learning in economics and financial regulations, as well as supported by a working environment full of passionate people. What are you waiting for? Don’t miss this big chance!Responsibilities Prepare, examine, records and responsible to financial reporting related to escrow transaction. Establish tables of accounts and assign entries to proper accounts related to escrow transaction. Develop, implement, modify, and document recordkeeping and accounting systems. Monitoring credit card payment at Tokopedia. Requirements Candidate must possess at least a Bachelor’s Degree Economics, Finance/Accounting/Banking or equivalent. At least 1-2 years of working experience in related positions. Maximum age 28 years old. Have a basic Accounting and financial knowledge. Detailed and organized person. Experienced using SAP Accounting System. Familiar with Credit Card System.

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Fraud Prevention Analyst

Responsibilities Analyze fraud data and behaviour to guide development of product, services, and policies Ensure fraud system and policies comply with standards requirements Create documentations for the developed products Test the products on desktop or mobile, with manual or automated method Optimize and reduce false positive on fraud detection system Requirements Bachelor degree in Statistic, Mathematics, Computer Science, or related Experienced to use statistical packages for analyzed data (Excel, R, SPSS, etc) Minimum 2 years of working experience as an analyst (Fresh graduate are welcome) Have knowledge in programming is a plus Strong analytical skills and problem solving, great attention to details, and good communication skills Good understanding of e-commerce system and fraud behaviour Able to work individually and in team, communicative Want to learn and improve yourself

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Legal Specialist

As a technology company that keeps growing, we need you to help giving advices to guide the development of our products, services, and policies. As a Legal Specialist, you have an important role in managing legal matters and developing the company’s legal functions. You will also be directly involved in monitoring and prevent frauds. If you join Tokopedia, you will not only be doing daily jobs, but will learn many new things and develop yourself. How about the work environment? Don’t worry, you will be surrounded by friendly young people who possess great fighting spirit! You will feel like having a second family in Tokopedia.Responsibilities Handle Tokopedia's law related matter such as : - Communication with Government/Ministry officials. - Settle issues about users of Tokopedia with police officer. - Settle law issues about Intellectual Property Rights. Prepare legal drafts and review legal documents. Conduct legal research and prepare analyses. Help giving advice to guide development of products, services and policies. Summarize & report as required to complete legal matter and project. Requirements Minimum 2 year experience in law firm and have comprehension in criminal law and litigation. Minimum education in Bachelor's degree in Law from a reputable university with GPA > 3,00. PERADI certification is a plus. Fluent in English is a must.

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Data Analyst

“You can't manage what you don’t measure.”As a road to be a data-driven company, Tokopedia surely need to grasp the potential value of its data. Bigger and better data give us both more panoramic and more granular views of our business environment as we glean intelligence from data and translate that into business advantages. In this role, you will be a critical part in our team on identifying, analysing, and interpreting data to turn it into actionable insights. As a Data Analyst at Tokopedia, you will work closely with other divisions to develop and execute the techniques that quantify and solve challenging business problems.Responsibilities : Collect, manipulate, and analyze data using statistical techniques and provide ongoing reports Identify and interpret trends or patterns in data sets Develop business campaign Conduct research and make recommendations that impact strategic business direction Work closely with other divisions to solve business problems Requirements Bachelor degree in Mathematics, Statistics, Computer Science, Engineering or other related fields Experience using statistical packages for analyzing data (Excel, R, SPSS, etc) Strong analytical skills, great attention to details, and good communication skills Enjoy uncovering the story and explanations behind the data An ability and eagerness to constantly learn and teach others

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Display Marketing Specialist

Responsibilities: Manage display ads channels to achieve campaign objectives. Setting up strategy, optimizing and reporting display campaigns. Explore opportunities and build partnership with third-party publishers. Maintain relationship with partners. Requirements Bachelor’s degree in Computer Science, Information System, Mathematics, Business or related departments. Fresh graduate may apply. Minimum GPA 3.25 out of 4.00 from reputable university. Self-driven, love challenges, have entrepreneurial spirit and get things done. Preferably if proficient in using Google Adwords, Google Analytics and DoubleClick. Delighted with statistical analysis and figures. Able to work and build relationships with cross-functional groups. Added value: Have a good sense or understanding in visual design Minimum 1 year of experience in related field Have Google Display certification

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Legal Admin

As a Legal Admin, you have an important role in managing a variety of administrative functions such as drafting correspondence, scheduling, organizing and maintaining legal documents. The goal is to sustain efficiency of all company's procedures and case management so as to guarantee reliability and consistency. If you join Tokopedia, you will not only be doing daily jobs, but will learn many new things and develop yourself. How about the work environment? Don’t worry, you will be surrounded by friendly young people who possess great fighting spirit! You will feel like having a second family in Tokopedia.Requirements Fresh graduate of Law from reputable university. Detail-oriented and well-organized person. Proficient in English. Honest.

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Graphic Designer

If you are someone who has an awesome creativity flair, imaginative, and has a great attention to detail, then you surely belong here together with many creative co-workers and fun atmosphere. The good news is this team is not only about fun, you will also get various experiences like no other place. With your awesome skill in various design softwares, you will be working with our creative team in making graphic design needs for Tokopedia. You will be responsible for making promotional items, merchandises, and many creative project for Tokopedia.Requirements Candidate must possess at least Diploma in all major Awesome Photoshop, Illustrator, and InDesign skills Have a photography skill is a plus Able to handle various projects at once in short notice. Ability to work with corporate brand design guidelines. Communicative and good team player Great attention to details

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Marketplace Category Lead

Will be allocated to handle one specific category (e.g Health & Beauty, Mom & Baby, Electronic, Longtails). Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for product categories Develop exit strategies for unsuccessful products Foster trust relationships with vendors to achieve better pricing and quality of services Place appropriate orders to ensure product availability that meets consumer demands Determine the positioning of a product category to maximize visibility Liaise with marketing teams to determine competitive pricing and promotional activities of a product category Collaborate with buyers and merchandisers to expand product categories Make forecasts for product demand to ensure the sustainability of inventory Assume responsibility of budget development and revenue for Miscellaneous category RequirementsExperience in e commerce category development and e commerce operations Experience in managing sellers Similar experience with strong analytical skills and innovative ideas

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Business Development - Logistic

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia! As a Business Development you will expand our connection, as well as establishing and managing strong relationship with our existing and potential clients.Responsibilities Open contact and have meeting with clients for business presentation Establish and Maintain strong relationship with existing and potential logistic partners Define strategy for logistic partnerships Define mechanism of partnership Create roadmap supply chain operations Requirements Active communication, result-oriented Proficient in negotiation and presentation skills Strong analytical and creative thinking person Must be able work well in a team environment Experience in ecommerce and logistics and ecommerce operations Experience in managing logistic partnership and vendors Strong ability in managing strategic operation

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Video Producer

Manages the production budget. Plans the video project. Accepts responsibility when no one else does. Plans for any and all resources needed to get the job done. Maintains a healthy state of paranoia (“What did I forget? What is missing?”). Is obsessed with staying on schedule. Is ultimately responsible for the success or failure of a video project. Asks to see in-progress work often, offers constructive criticism without micromanaging. Knows who is traveling to/from location shoots and when as well as how to contact them on the road. Talent scouting Requirements Candidate must possess at least Bachelor degree in any field and have minimum 4 years experience as producer in Production House, agency or media. Communication Skill. Timeline and Project Management. Great personality, creative mindset, high integrity and demonstrate the ability to work in a team environment. Proficient in English.

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Videographer

Do you have a good taste to make a video? Can operate a camera and enjoying capture a beautiful moment or documentation? Then you will have a ton of fun in here. With a basic knowledge of camera equipment, you will work with an awesome team to shoot a moment with many professional equipment. You're not only be a part of the shooting process, you will get involve in editing process as well, to make the several moment that you capture into an awesome video. In the process, you will also learn how to evolve the video you have. Together we will make an awesome video that will make the viewer feel some emotion.Requirements Able to operate a camera. Can operate the software Adobe Premiere, After Effects, Final cut pro, and many other software. Have a Motion Graphic skill. You can be responsible with the tools you will use later.

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Social Media Specialist - Buzzer

Handle and manage buzzer/KOL/Community to fulfill promotion needs. Responsible for all social media accounts. Creating strategy for brand and also campaign activities. Develop and reach the Key Performance Indicator. Combining with ATL and BTL division if it's necessary to make 360 campaign. Requirements Candidate must possess at least a Bachelor degree in any disciplines. Experienced in handling and managing buzzer/KOL/Community. Having good and extensive connection with buzzers/KOL/community is preferable. Able to measure social media engagement. Creative and passionate in Digital Marketing. Team player and love to interact with people. Great interpersonal skills. Proficient in English, both oral and written.

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Copywriter

We are seeking talented and thoughtful Copywriter to help define and execute our vision to Shape a Better Indonesia through Internet. If you have the right quality to join the Tokopedia team as full-time writer, you'll work among best-in-class copywriters, designers, software engineers, and product owners in a fast-paced, rapidly growing, hybrid (technology/operations) environment.RequirementsYou have a passion for great creative, and best portfolio to prove it. Provide at least one project that demonstrates your ability in crafting copy in Marketing, Advertising, UX/UI.You believe in craftsmanship and quality. You're always have a passion to a better and effective works. Having a latest knowledge or trends in content and ideas.We are a collaborative team who values input from everyone. You'll be involved in close collaboration with other writers and designers. Get a chance to write your thoughts for million users and hopefully you can give a positive output for us too.

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Digital Marketing Associate

Responsibility: Driving improvement and efficiency through marketing channel Evaluate marketing platform functionalities and evaluate technical implementation. Own channel strategy, planning and product initiatives across marketing funnel. Develop strategic decisions that would have wide impact across multiple channels Requirements Bachelor’s degree in Computer Science, Information System, Mathematics, or related departments. 1 year experience in digital marketing, and/or consulting, demonstrating leadership in a fast paced environment. Strong analytical skills and enjoy uncovering the story behind the data. Able to work and build relationships with cross-functional groups. Self-driven, love challenges, have entrepreneurial spirit and get things done. Have understanding in technical knowledge is a plus.

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Brand Acquisition Specialist

We are seeking Brand Acquisition Specialist who will be responsible for negotiating and leading high-impact strategic partnerships. These partnerships will range from unlocking significant growth and engagement, to helping Tokopedia scale as a business and to extending Tokopedia product capabilities.ResponsibilitiesExplore and execute partnership opportunities with potential business partners which are relevant to the targeted markets Responsible for acquiring new brands via networking Responsible for retain brands both via social media and face-to-face Source out prospective clients and make follow up calls Set appointments with new or existing clients Requirements Minimum of bachelor’s degree in sales/marketing or relevant discipline with maximum of 2 years experience in merchant retention, partnership or relationship management (Fresh Graduate may also apply). Strong analytical and negotiation skill Good looking and high self-confident Ability to multi-task in a fast paced environment with minimal direction Communication and presentation skills

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Category Development

Analyzing trend in specific category. Create hot-list. Campaign-making collaboration with other division. Create seasonal projects. Manage merchant moderation and banned-process. Make sure the products matched with the category. Requirements Passion in e-commerce and digital industry. Graduate from Bachelor Degree, majoring in Business, Marketing or any related major from reputable university, national or international. Must have minimum 6 months experience in developing a category. Detail-oriented and able to work in fast paced company. Great in communication and presentation skill. Have ability to work with teams. Have positive working attitude and keen to learn new things. Innovative mindset.

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Community Development

Responsibilities: Gathering insights from merchants and fulfill their needs to increase their loyalty. Communicate & organize members of Top Community Tokopedia Exploring new ideas and plans to be applied in community Updating community database Requirements Minimum of bachelor’s degree in sales/marketing or relevant discipline Passionate about community and have a strong spirit. Have good copywriting sense. Detail oriented team player with good planning and problem-solving skills. Proficient in using Microsoft office Strong analytical, accurate, good perspective, and communication skill. Ability to multi-task in a fast paced environment with minimal direction. Fluent in English is a must.

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Event Specialist

Able to define and execute event strategy, goals, and best practices Build brand awareness, strategy, and design of events while collaborating cross functionally to develop themes, content and collateral Negotiate with vendors and increase industry presence by developing strategic partnerships Define performance metrics and targets in order to define and analyze event success including pre and post event reporting Requirements At least one year of related experience with strong project management skills Excellent verbal and written communication skills Creative, self-motivated, and personable individual that thrives in a fast-paced, cross-functional environment Results and goal oriented with excellent negotiation abilities Analytical and data driven with the ability to put the numbers behind strategic decisions Bachelor’s Degree in Marketing, Communications, or related field preferred

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Business Development - Advertising

Do you have broad connection and loves to interact with crowds? Let’s utilize your hobby by joining Tokopedia!Responsibilities Pro-actively hunt for target organizations and establish communications with those businesses than can benefit from company’s services Achieve business objectives for growth and profit of the company Identify any new business opportunities Manage display ads channels to achieve campaign objectives Explore opportunities and build partnership with third-party publishers Requirements Bachelor’s Degree, preferably from Communication/Marketing/Business Administration/Management Active communication, result-oriented Self-driven, love challenges, have entrepreneurial spirit and get things done Experience in advertising agency Proficient with Google Adwords / Facebook Ads Broad knowledge of marketing strategy

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Employee & Expatriate Management

Responsible for expatriate work administration to comply based on regulator's policy. Provides advice regarding disciplinary procedures, other personnel policies, and employee agreements. Conduct research and give recommendation for every employee related regulations. Advises both employees and management regarding employee relations policies, procedures, and documentation Implement strategy to increase employee engagement. Collect and analyze employee issues. Requirements Knowledge of labor laws and regulations Knowledge about expatriate work regulation Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to make administrative, procedural decisions and judgments on sensitive, confidential issues. Broad network and channels with HR practitioners across industries

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Asset Management Specialist

As time goes by, Tokopedia keep growing into a big company. For now, we are looking for an Asset Manager which is a super important roles in our company. An Asset Manager is the one who monitors and maintains all Tokopedia Assets. We need you to join us to this big company and to support our vision, shaping better Indonesia through Internet. Roles: - Repairing all broken assets- Handling office supplies- Handling asset mutation- Manage IT assets- Contact, follow up, and negotiating to vendorsRequirements- Have a good managerial and negotiating skill- Can control all the assets and data - Assertive, decisive, and confident- Able to work under pressure- Able to join Tokopedia as soon as possible

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Customer Care Officer - Resolution

Responsibilities : Monitoring and follow up order constraints everyday and handle complain by email and phone Sorting, listing, and classifying customer’s order constraints Good communication skill through phone Strong analytical thinking in providing solutions to problems of order item by email and phone Fast typewriting and accurate in respond to message from our customers Work systematic appropriate deadline Requirements Candidate must possess at least Diploma degree Maximum age 25 years old Strong problem solving skill Good communication skill and a team player Fluent in using Indonesian and English language, both oral and written in accordance with EYD Customer oriented and caring personality Ready to be assigned on shifting work schedule (day / night)

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Head of Operational

Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia.Responsibilities Maintaining business satisfaction by supporting and encouraging front line staff to exercise and provide superior customer services. Implement attributes, weights, and targets in the Customer Care Group. Monitor staff service performance against the attributes and weights. Appointed as PIC for service standard (implementing a comprehensive Customer Care Group Program to promote a service culture). Ensuring processes and procedures are completed accurately. Build and maintain good relationships with staff through a genuine desire to understand their needs and support them. Uphold high standards of quality and quantity ensuring accuracy of work as well as speed of delivery. Make a SOP for Customer Care system in tokopedia. Make an audit report for implementation of Customer Care SOP. Requirements Min. 3 years of experience. Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 30 years old. Have a background skill in auditee for Customer Care team. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD.

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Customer Care Officer - Call Center

Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia.Responsibilities Monitoring, follow up order constraints everyday and handle complain directly by phone. Strong analytical thinking in providing solutions to problems of order item by phone. Fast typewriting and accurate in respond to message from our customers. Communicating courteously with customer by social media. Fostering good relation with customers. Requirements Good communication skill through phone Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD. Ready to be assigned on shifting work schedule (4 shifts).

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Motion Graphic Intern

Familiar with Photoshop, Illustrator and Flash? Have a lot of creative ideas, ready to be transformed into motion graphics? Yes, you’re the one we are looking for! If you’re interested with this position, send your CV and portofolio now!Requirements Can operate Adobe After Effects, Adobe Illustrator, Adobe Photoshop softwares. Able to work in a team. Able to handle multiple projects at once. Can work with something new (can accept changes in a work flow). Notes The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.

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Social Media Intern

Familiar with social media? Have a lot of ideas about creative content? Yes, you're the one we're looking for! If you are interested, send your CV now!Responsibilities: Social media monitoring Media placement Creating social media content Updates Tokopedia's social media accounts Creating strategy for brand and also campaign activities Requirements Student from reputable university, minimum 2nd Semester from Communication Major (preferable) Great sense of urgency Meticulous Able to work on deadline Active and has interest in social media The internship will lasts for 3 months (depends on the company's necessity) Able to attend Monday - Friday at 09.00 - 18.00 Able to start the internship as soon as possible

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Software Engineer Intern

Who says the working environment is boring? By joining as a Software Engineer Intern in Tokopedia, you will not find a boring working environment like you thought before. You can learn so many things and be a part of a team that develops awesome products for our users. Tokopedia is the right place to apply and improve your knowledge and skills.Responsibilities Develop new features according to roadmap. Monitor bug report and execute bug fixing. Develop back-end for operational efficiency. Requirements Proficient in HTML. CSS, PHP/Perl, MySql/Postgre SQL. Passionate in building a product that is useful for plenty of people. Up-to-date with web technology news. Creative. Able to work on deadline. Able to attend Monday - Friday at 09.00 - 18.00 Able to pass the online test.

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Graphic Designer Intern

Familiar with Photoshop, Illustrator and InDesign? Have a lot of creative design ideas, ready to be transformed into graphics? Yes, you’re the one we are looking for! We need you to create a strong visual identity for Tokopedia’s website. If you’re interested with this position, send your CV and portofolio now!Responsibilities Enhance the visual identity the Tokopedia website. Create advertisements banners for Tokopedia to be displayed online and offline. Creative flair, originality and a strong visual sense. Strong computer skills. Requirements Should know how to use Photoshop, Illustrator and InDesign. Graphic design education is a plus. Confidence to present and explain ideas. Writing skill (advertorials, catalogs, media releases, new articles). Great sense of urgency. Min. 3 months of internship programs. Note: Portfolio is required. Please also submit on the attachment below.

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Content Writer Intern

Define and execute our vision to Shape a Better Indonesia through InternetRequirements Student from reputable university within semester 3 until semester 7, English Studies (preferably) Fresh graduates are welcomed to apply Fluent in english Provide at least one project that demonstrates your ability in crafting copy in Marketing, Advertising, UX/UI. Always have a passion to a better and effective works Having a latest knowledge or trends in content and ideas Excellent communication & interpersonal skills Strong analytical thinking, critical thinking & growth mindset Able to work individually and in team, communicative Want to learn and improve yourself Be able to work full time Monday - Friday at 09.00 - 18.00 Minimum 3 months of internship period Note: Portfolio is required. Please submit your portfolio along with resume on the attachment below.

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Public Relations Intern

We are looking for an PR Intern to support our marketing activities. You can take part in planning marketing strategies, events and media monitoring. If you are a final year student who is looking for work experience in a fast-growing company, you've found the right place! Yes, here, in Tokopedia.ResponsibilitiesSupport PR & Event activities, mostly media monitoringRequirements Bachelor's degree / final year student, Communication or Public Relations major with GPA of >3,00. Available to work full time Having your own media database is a plus The internship will last for 3-6 months (depends on the company's necessity). Interns' work time is every Monday to Friday (9 AM to 6 PM). The exact schedule could be negotiated with the HRD of PT. Tokopedia.

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UX Designer Intern

User experience is about feelings. It’s about how to make our users feeling good, happy, and satisfied when they use our products. Your job as a UX Designer is to give a world-class experience for Tokopedia users. You have main responsibilities to conduct the user and/or evaluation research, do a lot of sketching, and create wireframes that have high usability.Responsibility: Ability to develop high and/or low fidelity wireframes to effectively communicate interaction and design ideas including all macro moments Great communication skill Brainstorming and ideation sessions for complex and meaningful problems Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets Collaborate with fellow designers and engineers to ensure that the very best work is being released into the market

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Category Development Intern

Responsibilites Analyzing trend in specific category. Create hot-list. Campaign-making collaboration with other division. Create seasonal projects. Manage merchant moderation and banned-process. Make sure the products matched with the category. Requirements Passion in e-commerce and digital industry. Student majoring in Business, Marketing or any related major from reputable university Excellent communication & interpersonal skills Detail-oriented and able to work in fast paced company Able to work individually and in team, communicative. Strive for achieving target Be able to work full time Monday - Friday at 09.00 - 18.00 Able to start as soon as possible for the internship program Minimum 3 months of internship period

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UI Designer Intern

Tokopedia is looking for an intern for UI Designer who passionate in user interface area. We serve the best for our customer to pursue better Indonesia through Internet. :-)Responsibility: Your skills in Adobe Creative Suite (Photoshop, Illustrator, etc) and Sketch is a plus Ability to develop Hi-Fi Graphics / UI assets to effectively communicate interaction and design ideas including all macro moments Understated and crisp UI design skills, with a balance of creativity vs standards. Great communication skill Work within Brand guidelines and passionately apply creative excellence to unify the designs across digital assets Collaborate with fellow designers and engineers to ensure that the very best work is being released into the market

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