- Shoes that are purchased, if the size is not suitable, and are in unused condition (only tried on for size), can be exchanged for a different size within 7 days after the order is received, with a maximum of 3 days for the Surabaya area. - To try on the shoes, it must be done on a carpet to avoid scratches, so the size exchange can still be done.
If the replacement size is not available, you may exchange the model/color of the shoes. Exchanges can only be done once. No refunds, money will not be returned. If the desired size is unavailable, we will assist in reselling the shoes.