Weather Machine + Upgrade Pack And Metal Noble

At Eagle-Gryphon Games we stand by our products, but sometimes issues do happen. Please contact our customer service department (kickstarter@eagle-gryphon.com) with regard to any such issues within 90 days of receiving your copy of the game. Eagle-Gryphon Games has completed 100+ Kickstarter projects to date. All of those projects have either been completely delivered or are in production right now. We will always do our best, through Kickstarter Updates, to keep you as informed as possible as to the status of your game(s). But as we said above, in this business some uncertain factors are beyond our control, such as holidays, customs, factory quality control, inspection delays, inclement weather and dock strikes - to name a few. Please understand we have little to no control over such factors. We assure you that you will be the first to know about any significant production and/or shipping developments as we learn them. Put simply: you will get everything we promise to you when you pledge to one of our Kickstarter projects, and it will be delivered to you in as timely a manner as possible. Shipping issues are relatively uncommon, but they do sometimes occur. We double check all of your games for damage before sending them to you. However, there is a chance that your games may get damaged during shipping by the carrier. If your package is damaged, please contact us so we can assist you. We will not ship to Thailand, Brazil, Russia, Ukraine, Kazakhstan or Afghanistan for this campaign, except for specially-made arrangements wherein the Backer takes the risk involved in receiving the package.